customer support
Posted 4 hours agoCustomer Success Representative
at Astranis
San Francisco, United StatesOn-site
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Requirements
- experience in Account Management, Commercial Operations, or a related customer-facing role
- A degree or professional background in a technical field (e.g., Engineering, Physics, Math, or CS) is preferred
- Experience working in a high-energy office environment and collaborating with engineers in real time •
Experience
- 1-5 years of professional
Benefits
- With five satellites on orbit and many more set to launch soon, the company is servicing a backlog of more than $1 billion of commercial contracts.
- Astranis has raised over $750 million from some of the world’s best investors, from Andreessen Horowitz to Blackrock and Fidelity, and employs a team of 450 engineers and entrepreneurs.
- Willingness to travel up to 20% Bonus •
- Strong execution skills and/or ability to drive a complex project to the finish line What we offer: All our positions offer a compensation package that includes equity and robust benefits.
- Base pay is just one component of Astranis’s total rewards package.
- Your compensation also includes a significant equity package via incentive stock options, high-quality company-subsidized healthcare, disability and life insurance, 401(k) retirement planning, flexible PTO, and free on-site catered meals.
- Astranis pay ranges are informed and defined through professional-grade salary surveys and compensation data sources.
- The actual base salary offered to a successful candidate will additionally be influenced by a variety of factors including experience, credentials & certifications, educational attainment, skill level requirements, and the level and scope of the position.
- Base Salary $70,000 — $125,000 USD U.S.
Additional details
- Astranis builds advanced satellites for high orbits, expanding humanity’s reach into the solar system.
- Today, Astranis satellites provide dedicated, secure networks to highly-sophisticated customers across the globe— large enterprises, sovereign governments, and the US military.