Drive continuous process improvement by identifying optimization opportunities in country-specific processes. •
Own the change order process liaising with external stakeholders ensuring gathering of requirements, pricing, implementation, updated documentation and training to internal teams. •
Ensure that global and local process standards are clearly understood, implemented, and adhered to by country teams, while accommodating client-specific requirements as necessary. •
Manage the maintenance of Standard Operating Procedures (SOPs), Detailed Work Instructions (DWIs), guidelines, and other process documentation, ensuring consistency across regions while incorporating local deviations. •
Support with developing training materials and provide training to junior and medior team members ensuring they understand global and local standards, operating models, and process documentation. •
Maintain close communication with key stakeholders (including country teams and clients) to ensure consistent application of global and local standards, procedures and process changes. •
Support the creation or modification of processes, ensuring they meet global standards while accommodating local conditions. •
Calculate, maintain and update complex data records in HR systems in relation to, but not limited to: • Benefits •
Lead the change order management process for internal applications and where applicable liaise with third parties for third party change order management. •
Orchestrate the delivery of HR services to customers, ensuring effective service delivery and smooth execution of tasks within the team.
Demonstrate the ability to work under pressure, prioritize tasks for the team effectively, and ensure high levels of client satisfaction. •
Requirements
Shape the Future with SAP MPS and BPO at SD Worx!
We’re excited to kick off a new chapter at SD Worx! As we grow our SAP MPS (Managed Payroll Services) and BPO (Business Process Outsourcing) capabilities, we’re building a brand-new team and seeking talented individuals at all levels.
As the HR Operations Specialist, you will be a key contributor to the HR operations BPO services for our newly created SAP MPS (Managed Payroll Services) and BPO (Business Process Outsourcing) service organization.
Financial allowance for remote work • Loans for employees •
Workation: possibility to work from any SD Worx location (4 weeks per year, EU only) • Life insurance • Holiday allowance •
Free language courses (during your working hours) • Annual bonus • Integration events •
PPK (Employee Capital Plans): 3.5% employer contribution •
benefits management , pensions , insurances and garnishments .
Pension and Insurance • Time Tracking • Garnishment •
Pensions and Insurances •
Additional details
SD Worx is a leading European provider of Payroll & HR services with global reach.
Our purpose is to bring people solutions to life, enabling organisations of all sizes to turn Human Resources into a source of value for both the business and its people.
If you're passionate about Payroll and HR outsourcing and want to be part of an international team delivering innovative solutions, this is your chance to make a real impact.
Become a key player in shaping the future of global HR and payroll services.
Apply now and join SD Worx on this exciting journey!
Flexible working hours and remote work opportunities •
Free parking spaces for employees • Referral program •
Learning opportunities: through an individual development plan and professional training •
Career growth: whether you want to become more of an expert in your field or expand your knowledge horizontally, there’s always room to grow within SD Worx!
This role includes delivery assurance with high quality operational support across, but not limited to time management ,