Senior AI Automation Engineer

Austin, United StatesHybrid

Requirements

ABOUT THE ROLE This is applied agent engineering: tool-using AI systems built on real business data, embedded in the workflows people live in every day, trusted enough to be part of how the work actually gets done.
It shapes how BetterUp wins in the AI era, and how many more people grow through what we build.
You'll embed with HR, Sales, Customer Success, Coach Operations, Legal, and Finance to do three things: - Understand how people actually work, with sufficient detail to build the right solutions - Apply AI to fit the workflow as it is, not as a redesign would have it - Reimagine what comes next, once you've earned the team's trust ABOUT BETTERUP We are a company of AI builders.
This role exists to multiply our team's leverage and to rebuild BetterUp from first principles around what AI makes possible.
On the engineering side: - Build the infrastructure for reliable, powerful agents: MCP servers, stateful sub-agents, agent skills, and instrumentation that ensures durable success - Integrate across the systems BetterUp runs on: Slack, Jira, Salesforce, Okta, Workday, Google Workspace, AWS - Set the bar for effective, safe and reliable agentic access.
Claude, the Anthropic SDK, and MCP are already in your toolkit.
Apply with a link to a portfolio, GitHub, or working agent.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.
You also bring: - 7+ years of engineering experience, with a track record of shipping real systems at scale - The ability to sit with a non-technical operator, understand their actual workflow rather than what they think the solution is, and translate it into a working agent or automation - A founder's bias for action and a senior engineer's obsession with quality - Full-lifecycle ownership, from the first discovery call to the tenth production bug - Comfort when the problem isn't fully scoped, and a

And when you get an offer from us (and accept it), you get way more than a paycheck.

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. We do.
We can’t cram it all in here, but you’ll start noticing it from the first interview.
You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.
This makes for a remarkably focused and fulfilling work experience.
But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.
If that sounds exciting—and the job description below feels like a fit—we really should start talking.
Across every function, people are shipping their own agents, Claude skills, and projects.
We have the latitude to act and an explicit push from leadership to do it.
WHAT YOU'LL OWN The split is roughly 30% product, 70% engineering.
On the product side, you'll map workflows, define success metrics, and decide what's worth automating versus what's worth redesigning.