customer support
Posted YesterdaySystems Support Lead
at HighLevel
IndiaRemote
Requirements
- About Us HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth.
Additional details
- We are proud to support a global and growing community of over 1 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries.
- HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers.
- As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day.
- Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames.
- Our People With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment.
- We are building more than software; we are building a global community rooted in creativity, collaboration, and impact.
- We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.
- Our Impact As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 1 million businesses we serve each month.
- Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.
- About the Role HighLevel is seeking a proactive and assertive Systems Support Lead to join our global IT team.