engineering
Posted Apr 20Solutions Engineer
San Francisco, United StatesOn-site
52K
Responsibilities
- - Create educational content and tooling to empower both internal teams and external partners.
Requirements
- That’s why we’re building a new foundation for how patients and providers connect, driven by AI, built to embrace the complexities of healthcare, and tailored to each provider’s unique needs.
- experience platform powered by specialty-specific agentic AI.
- Assort’s omnichannel AI agents seamlessly integrate with EHR/PMS and complicated provider preferences to eliminate lengthy hold times and inefficiencies that stand in the way of patients getting the care they need.
- ABOUT THE ROLE You’ll work closely with customers, prospects, and internal teams to translate business goals into scalable AI architectures built on our platform and models.
- You’ll identify opportunities, shape solutions, and ensure seamless deployment and adoption of AI that truly transforms patient access and engagement.
- This is an ideal role for a deeply technical builder who’s excited about healthcare, data, and AI—someone who thrives in a fast-paced, mission-driven environment and enjoys helping complex organizations unlock value with intelligent automation.
- - Lead complex demonstrations of Assort Health’s AI offerings, showcasing real-world value and scalability.
- - Partner with Sales to qualify new prospects and support existing customers on their journey to build and scale AI-driven healthcare solutions.
- experience in pre-sales or solutions engineering within healthcare or electronic health record (EHR) environments. - Exceptional communication and interpersonal skills, with the ability to convey complex technical concepts to non-technical stakeholders. - Proven ability to map business needs to technical solutions and drive consensus across multidisciplinary teams. - Strong engineering fundamentals with
- experience designing, building, or scaling production-grade systems or applications. - A strong sense of ownership, curiosity, and adaptability — eager to learn new skills and ensure both team and customer success. - Comfort operating in dynamic, high-growth environments, managing multiple priorities, and context-switching with ease. - Willing to travel up to 50% as needed. NICE-TO-HAVES -
- Experience with voice AI technologies. - Familiarity with healthcare data formats (e.g., FHIR, HL7) or hospital operations. - Prior