Tooling Program Manager

GlobalRemote

Requirements

ABOUT THE ROLE The Technical Operations team is hiring a Tooling Program Manager to own and scale our internal automation and AI tooling portfolio.
Progression along this path will be driven by demonstrating strong delivery velocity, taking end-to-end ownership of the roadmap, and showing the ability to develop and hold junior team members accountable.
WHAT YOU’LL DO - Define and own the quarterly roadmap for AI and automation tooling, anchored to clear efficiency outcomes.
Experience building or scaling internal tooling in high-growth environments - Familiarity with AI-driven automation and its practical application to operational workflows - Background in Ops, Support, or CX, with a deep understanding of user needs and pain points HIRING PROCESS 1. Application 2. Case Study 3.

We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers.
This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.

Founded in 2016, we are a remote-first team of over 1,000 people building a top YC company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022.
Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.

ABOUT CLIPBOARD Our mission is to uplift as many communities as possible.
This is a senior individual contributor role with program-level ownership; you'll define the roadmap, drive delivery across multiple concurrent initiatives, and partner directly with Operations leadership to hit agent efficiency targets.