customer support
Posted 1 weeks agoLaboratory Customer Support Consultant-Dutch and English speaker
at ezyVet
Hoofddorp Hq, NetherlandsHybrid
Requirements
- They have to plan a surgery on Molly the cat and it requires additional tests that need to be sent to one of our laboratories based on the preliminary testing results.
- What You Need to Succeed: The ideal candidate is self-motivated and creative person, who can anchor these traits with a high degree of accuracy and an analytical mindset.
- Additional fluency in French would be an important addition.
- This requires a degree of flexibility on your side, to take on new challenges, to be open to change, to think outside of the box, and to be stretched beyond your comfort zone.
- You mastered problem solving skills and you have a fine attention to detail.
- Superb communication (both written and verbal) and listening skills are a must in order to be a successful customer support specialist.
- Including ability to communicate complex technical issues to technical and non-technical users in a professional, positive, friendly and understandable manner.
- It is important to have strong computer and technical skills, with the aptitude to learn applicable software and hardware.
- Ability to ability to withstand stress.
- Ability to be on the phone for 8 hours a day.
Benefits
- At IDEXX, you will be supported by competitive compensation, incentives, and
Additional details
- Additional Job Description Our Customer Support Consultants are the direct line between IDEXX and our customers.
- That is why they are so crucial to achieving our Purpose.
- As the first point of contact between IDEXX and our customers, our support professionals are vitally important.
- In their roles, they develop deep and meaningful relationships with our customers, offering solutions to meet their unique needs.
- Every interaction with a customer allows us to demonstrate the power of diagnostics that helps veterinary practices – and the pets under their care – thrive.
- As member of this team this is what your day would look like: You start working in the morning, a vet is calling you.