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Posted Apr 13

Senior Client Representative - Major Market

at Newfront

United StatesHybrid

Responsibilities

  • - Review plan documents and benefit attributes for accuracy and manage them within the internal system.

Requirements

  • You have strong organizational and interpersonal skills, ability to support all of the day-to-day account activities, and partner with the account management team to ensure that all client initiatives are executed precisely and flawlessly.
  • experience at a Brokerage preferred - Proficient knowledge and use of Microsoft Office and intermediate complexities of features. - Ability to learn and adopt use of technology systems and software applications. - Works well with others in a fast-paced environment and be responsive to co-workers and colleagues.
  • Must also work independently, with minimal direction.
  • - Adaptability and flexibility to respond to client and team needs.Ability to ask questions, take initiative and use resources and tools.
  • - Basic project management skills and systems knowledge.
  • - Ability to forge relationships and build trust with clients, carriers and colleagues.
  • - Vast sense of curiosity and willingness to learn industry knowledge and trends.
  • experience at a Brokerage preferred.

Benefits

  • - Process fee billing for non-commissioned based clients and carrier transition/wellness fund accounting.
  • Certificates, Licenses, Registration: - CA Department of Insurance Life License is required (to have or obtain within 3 months of starting).
  • The pay range for this position in California, Washington, Colorado and New York at the commencement of employment is expected to be between $55,700 to $99,500/yr; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.
  • The total compensation package for this position may also include other elements, including a bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other

Additional details

  • Newfront (a WTW company) embraces a flexible work environment and supports employees working remotely, hybrid, or in-office.
  • This position is responsible for providing professional administrative support for the account management team to deliver great work to the client consistently and efficiently.
  • This position will report to the Client Service Support Lead.
  • We support one another to help each other grow and to be sure we succeed together in supporting our clients - We are a TEAM.
  • We make a difference on a daily basis by providing exceptional service to our clients and their employees.
  • What's exciting about this position is the variety in the work.
  • No client is the same, so you cannot expect the same resolution will yield the same results each time.
  • This position is an hourly, non-exempt, full-time role.
  • This is a US-remote or hybrid based role with the option to work from any of Newfront’s offices.
  • #LI - Remote What You’ll Be Responsible For: - Handle day-to-day questions, enrollment inquiries, etc.

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