other
Posted Apr 13Senior Client Representative - Major Market
at Newfront
United StatesHybrid
Responsibilities
- - Review plan documents and benefit attributes for accuracy and manage them within the internal system.
Requirements
- You have strong organizational and interpersonal skills, ability to support all of the day-to-day account activities, and partner with the account management team to ensure that all client initiatives are executed precisely and flawlessly.
- experience at a Brokerage preferred - Proficient knowledge and use of Microsoft Office and intermediate complexities of features. - Ability to learn and adopt use of technology systems and software applications. - Works well with others in a fast-paced environment and be responsive to co-workers and colleagues.
- Must also work independently, with minimal direction.
- - Adaptability and flexibility to respond to client and team needs.Ability to ask questions, take initiative and use resources and tools.
- - Basic project management skills and systems knowledge.
- - Ability to forge relationships and build trust with clients, carriers and colleagues.
- - Vast sense of curiosity and willingness to learn industry knowledge and trends.
- experience at a Brokerage preferred.
Benefits
- - Process fee billing for non-commissioned based clients and carrier transition/wellness fund accounting.
- Certificates, Licenses, Registration: - CA Department of Insurance Life License is required (to have or obtain within 3 months of starting).
- The pay range for this position in California, Washington, Colorado and New York at the commencement of employment is expected to be between $55,700 to $99,500/yr; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.
- The total compensation package for this position may also include other elements, including a bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other
Additional details
- Newfront (a WTW company) embraces a flexible work environment and supports employees working remotely, hybrid, or in-office.
- This position is responsible for providing professional administrative support for the account management team to deliver great work to the client consistently and efficiently.
- This position will report to the Client Service Support Lead.
- We support one another to help each other grow and to be sure we succeed together in supporting our clients - We are a TEAM.
- We make a difference on a daily basis by providing exceptional service to our clients and their employees.
- What's exciting about this position is the variety in the work.
- No client is the same, so you cannot expect the same resolution will yield the same results each time.
- This position is an hourly, non-exempt, full-time role.
- This is a US-remote or hybrid based role with the option to work from any of Newfront’s offices.
- #LI - Remote What You’ll Be Responsible For: - Handle day-to-day questions, enrollment inquiries, etc.