other
Added 3 hours agoAssociate Technical Account Manager
at Playlist
United KingdomOn-site
Requirements
- experience in a high-level, customer technical support or service role. SaaS company
- Excellent time management and organizational skills, ability to prioritize and use time effectively and efficiently across a broad range of activities and projects at any given time; ability to meet internal and external deadlines.
- Excellent verbal and written communication skills, with the ability to communicate in a clear, concise, and understandable manner, additionally when providing technical concepts to a non-technical audience.
- Problem-solving skills, with the ability to handle complex issues with professionalism.
- Ability to use strong problem-solving skills, quick-thinking, expectation setting, and use of independent judgement when making decisions that have an impact on customers and Mindbody.
- Ability to collaborate cross-functionally with all levels of internal in a tactful and professional manner and recognizes the importance of building professional and positive working relationships.
- Demonstrated ability to provide support to team in advanced and complex situations, facilitating change management as needed.
- Collaborative mindset, with the ability to work effectively with internal teams and a willingness to provide input for process improvement and advocate for customer’s needs.
- Familiarity with Basic SQL, Microsoft Office Suite, and Application Programming Interface (API) is a bonus.
Additional details
- At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play.
- We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond.
- With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions.
- Join us in reshaping technology's role to foster meaningful, real-world connections.
- Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences.
- Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions.
- Join us if you're passionate about enhancing wellness through technology.