Temp Marketing Operations Specialist

United StatesRemote

Responsibilities

Own the creation and deployment of Braze segments and campaigns, ensuring they are targeting the right audience, are error-free, and able to report on the right KPIs
Support data functionality in Braze: working closely with other teams to request attributes and events, maintaining existing segments and other data points, and ensuring data is clean, accurate, and properly formatted
Monitor the performance of Braze campaigns, including tracking and reporting key metrics such as click-through rates and conversion rates
Support Lifecycle team strategic initiatives, both in execution and driving the work end-to-end, including collaborating with the Product team to send push notifications and executing the monthly newsletter program
Collaborate closely with Content Marketing, Product, Engineering, and Data teams to ensure Braze campaigns are aligned with overall business goals and objectives
Create and maintain documentation of marketing operations processes

experience leveraging AI tools to streamline execution, including drafting Liquid Logic, building reporting frameworks, and generating documentation, with the judgment to QA and refine outputs.
experience in marketing or CRM operations, ideally focusing on execution of marketing campaigns across email, push, in-app modal, and SMS
Deep understanding of multi-channel best practices, deliverability, and data protection laws
experience using AI tools to accelerate execution, including drafting Liquid Logic, building reporting frameworks, and generating documentation, with the judgment to QA and refine outputs Preferred Skills:
Braze certification strongly preferred •
Experience with Liquid Logic highly preferred •
Experience with Amplitude or Tableau a plus
Intermediate knowledge of HTML and CSS as it relates to email Pay:
We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together.

The anticipated hourly rate for this temporary position is $43-$55 per hour.
Our pay ranges are based on the role, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States.
Within this range, individual pay is determined by a candidate's location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training.
We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it.
They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come.
The chance to shape what mental health care looks like next Competitive pay and
How we feel about Diversity, Equity, Inclusion and Belonging:
A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship.

For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice

About the Temp Marketing Operations Specialist at Headspace:
We're looking for a highly motivated Temp Marketing Operations Specialist to help lead Braze operations within our team. We're a fast-paced team that cares about the member experience primarily, and how the
experience we deliver leads to business impact.
At a high level, the person in this role will help ensure we're leveraging the applicable features and channels within Braze, support campaign execution, and organize campaign reporting.
If you are someone who likes to get their hands dirty, dig into technical problems, and find creative solutions, we want to hear from you.
This is a US-based, remote Temp role through the end of the year (2026) with an expected schedule of 40 hours per week. What you will do:
Interact directly with Braze reps to ensure new features or improvements can be implemented, and provide clear direction on new features to the team to help improve campaign performance requirements
Provide end-to-end support for new and existing ad-hoc and evergreen campaigns, including ideation, execution, segment building, and reporting, as well as operational support for landing pages, templates, and forms
Flex to support ad-hoc campaign builds and reporting requests across the broader team
Highly motivated self-starter who can run projects from start to finish with minimal oversight