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Posted 2 weeks agoWorkplace Experience & Office Manager
Austin, United StatesHybrid
Responsibilities
- Lead day-to-day office operations for the Austin location in coordination with the Ensemble Facilities Leadership, ensuring a professional, efficient, and well-organized workplace.
- Establish, document, and continuously improve office administration policies, procedures, and workflows in coordination with Ensemble’s Facilities Leadership.
- Oversee facilities management, including maintenance coordination, space planning, safety protocols, and workplace services.
- Ensure compliance with corporate governance, workplace safety requirements, and healthcare-related operational standards.
- Coordinate business continuity and emergency preparedness planning for the office. Executive & Administrative Support
- Orchestrate leadership meetings, offsites and events held at the Austin office.
- Prepare and manage meeting materials, presentations, and documentation with attention to accuracy and confidentiality.
- Oversee front-desk operations, setting the standard for professionalism, hospitality, and service.
- Ensure consistent reception coverage and a polished first impression for all visitors.
- Manage visitor protocols, badging, access coordination, and office security processes in coordination with Ensemble’s Facilities Leadership.
- Oversee general office communications, mail distribution, and shared inboxes.
- Manage vendor relationships related to facilities, security, cleaning services, office supplies, and workplace services in coordination with Ensemble’s Facilities Leadership
- Monitor service-level agreements, and in coordination oversee renewals.
- Track and manage the office administration budget with strong financial stewardship.
- Identify cost efficiencies while maintaining a high-quality workplace experience. Cross-Functional Partnership
- Collaborate closely with HR, IT, Finance, and Corporate Operations to align office operations with broader organizational goals.
- Coordinate office technology and workplace tools in partnership with IT.
- Identify opportunities to improve administrative efficiency, associate engagement, and operational effectiveness. Required
Requirements
- experience at Orchestration Works (OW).
- This is an individual contributor role with broad influence, requiring sound judgment, executive presence, and the ability to lead through partnership rather than authority.
- experience through thoughtful service design. Vendor, Budget & Resource Management
- Bachelor’s degree in Business Administration, Healthcare Administration, or a related field, or equivalent professional experience. 5+ years of
- experience in office administration, executive support, corporate operations, or facilities management. Proven
- experience supporting executive-level leaders with discretion and professionalism.
- Experience in healthcare, healthcare IT, or another regulated industry.
- Demonstrated ability to build, document, and scale administrative processes.
- Experience supporting a growing or transforming organization.
- Familiarity with healthcare compliance concepts in a corporate environment (e.g., HIPAA awareness).
- Experience in multi-site or hybrid workplace environments.
- Certifications in facilities management or business operations (CFM, PMP, CAP).
- Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
Benefits
- benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
- Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
- Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position.
- A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.
Contact
- If you require accommodation in the application process, please contact TA@ensemblehp.com .
Additional details
- Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups.
- They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
- Ensemble keeps communities healthy by keeping hospitals healthy.
- We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful.
- This is why our people are the most important part of who we are.
- By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
- Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
- Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
- The Opportunity: Position Summary The Manager, Office Administration plays a pivotal role in shaping the day-to-day employee and visitor
- This role leads and orchestrates office operations, executive support, and front-desk services in alignment within Orchestration Works.