other
Posted Jun 26Social and Community Manager
at fireworks
On-site
Responsibilities
- Track the metrics that matter (engagement, reach, sentiment, growth, community health), turn them into clear reports, and use insights to recommend content changes, experiments, and next steps.
- Generate fresh formats that make technical AI topics shareable, own the social calendar, and ship consistently without losing the creative edge.
- Support and help run community programs (Champion/Ambassador initiatives, newsletters, AMAs, cohorts), and proactively spot ways to strengthen connections.
Requirements
- ABOUT US: At Fireworks, we’re building the future of generative AI infrastructure.
- We’ve been independently benchmarked as the leader in LLM inference speed and are driving cutting-edge innovation through projects like our own function calling and multimodal models.
- We’re an ambitious, collaborative team of builders, founded by veterans of Meta PyTorch and Google Vertex AI.
- In the last few months alone we launched Fireworks Training, partnered with Microsoft Azure Foundry, and published research straight from our production systems.
- (blog https://fireworks.ai/blog/frontier-rl-is-cheaper-than-you-think) - Open source agents with frontier advisors: matching frontier performance through training and harness engineering.
- (blog https://fireworks.ai/blog/open-source-agents-frontier-advisors) - The fine-tuning bottleneck is not the algorithm: integration friction and iteration speed are what actually stall teams; we documented the patterns across dozens of customer engagements.
- (blog) https://fireworks.ai/blog/fine-tuning-bottlenecks THE ROLE The AI infrastructure industry moves faster than almost anything in tech.
- WHAT WE’RE LOOKING FOR Must-Haves - 3–6 years of hands-on
- experience in social media management or community management (developer or AI communities preferred).
- experience actively engaging and growing communities (Discord, Reddit, X, forums, etc.). -
- Experience with social and community analytics tools (native platforms + tools like Sprout Social or similar). - Meticulously organized with strong project management skills. - AI native, you use LLMs and generative AI tools daily and understand developer workflows around models and inference. - Strong execution skills: reliable, detail-oriented, and proactive in delivering high-quality work in a fast-paced environment. Nice-to-Haves -
- Experience supporting or contributing to community programs and events.
- - Familiarity with AI infrastructure or open-source model communities (e.g., Hugging Face ecosystem).
- - Basic video or multimedia production skills.
- - Background in fast-paced startup environments WHY FIREWORKS AI?
- - Solve Hard Problems: Tackle challenges at the forefront of AI infrastructure, from low-latency inference to scalable model serving.
- - Ownership & Impact: Join a fast-growing, passionate team where your work directly shapes the future of AI—no bureaucracy, just results.
- - Learn from the Best: Collaborate with world-class engineers and AI researchers who thrive on curiosity and innovation.
- Fireworks AI is an equal-opportunity employer.
Additional details
- Our platform delivers the highest-quality models with the fastest and most scalable inference in the industry.
- A few examples of what that looks like in practice: - Frontier RL is cheaper than the mega-cluster narrative suggests: we ran cross-region rollouts using 98% sparse weight deltas and published what we learned.
- New models, benchmarks, and techniques land weekly, and the narrative around them forms in days or hours.
- We're hiring a Social and Community Manager who can read those waves, ride the ones worth riding, add signal to them, and start narratives of our own that catch and spread.
- This is a hands-on, execution-heavy role with judgment at its core.
- You'll decide what's worth reacting to, what we should say, and when.
- You'll back those calls with data, ship consistently across our social and community channels, and support marketing and product by turning a fast-moving field into content people actually want to share. KEY
- RESPONSIBILITIES Narrative & Trend Judgment Track conversations relevant to Fireworks in real time, judge what's worth jumping on versus noise, and move fast when a moment opens with a strong instinct for tone and timing.
- Frame narratives that give the community and market a reason to talk about Fireworks, not just one-off posts.
- Data, Analysis & Reporting Monitor social, Discord, and community platforms daily using analytics tools.