design
Posted 2 hours agoContent Designer, Contractor
United StatesHybrid
Responsibilities
- The Content Design team is part of the User
Requirements
- Including UI content, instructional documentation, microcopy, and where possible, examples of AI-assisted or conversational design work.
- At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change.
- Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making.
- By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact.
- It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
- experience as they interact with our software, helping them care confidently.
- You will also explore and apply AI-driven content design approaches as a design partner and contribute to conversational design solutions for simple, accessible user interactions. Key
- experience of working in agile, including an awareness of agile tools and how to use them.
- You know how to identify, analyze, manage, and monitor relationships with and between your project teams.
- You know how to work in an open and collaborative environment.
- You apply basic data analysis to make data driven content and content design decisions.
- You know how to focus on outcomes rather than solutions and activities. AI.
- You leverage AI as a design partner for ideation, prototyping, and content exploration.
- You collaborate with team members to refine AI-generated outputs into compliant, user-centered content that aligns with organizational standards.
- You design basic conversational flows for simple interactions, ensuring clarity, empathy, and compliance with accessibility standards.
- Qualifications: Content Design background in a product-focused environment. An education/training background, or a bachelor’s degree in English, UX writing, technical communications, or journalism.
- A foundational understanding of user-centered design techniques and how to apply them.