other
Posted Mar 25Program Manager II - Implementation
at MANTL
United StatesRemote
Responsibilities
- Develop and maintain comprehensive program schedules by defining deliverables, dependencies, and milestones across the portfolio.
- Ensure deliverables align with customer goals by applying a customer-centric approach to every stage of the lifecycle.
- Coordinate resolution of client-reported issues and milestones by working across cross-functional teams to ensure timely outcomes.
- Mentor team members by sharing expertise and best practices.
- Collaborate with Product and Engineering to resolve client feature requests and technical issues.
- Identify improvements to methodology and implementation processes to enhance customer experience Recommended
Requirements
- experience the power of alchemy - transforming the ordinary into the extraordinary - come join one of the fastest growing SaaS companies in the U.S.
- Experience 5–7 years in program/project management in SaaS or financial services Education Level Bachelor’s degree in Business, Information Technology, or related field; equivalent
- Qualifications Required Proven ability to manage complex program portfolios independently Expertise in program scheduling, risk tracking, and issue resolution Strong communication, facilitation, and client relationship management skills Proficiency with project management tools (Jira, Smartsheet, ServiceNow, Confluence) Ability to interpret risks, resolve issues, and align outcomes with client goals Preferred Knowledge of SaaS implementation practices and financial services is preferred Professional
- Candidates must be eligible to work in the US for full-time employment.
Benefits
- Experience with AI and automation tooling The salary range for this position is: $110,000 - $140,000 Cool Things to Know Not Just Any Company : Alkami has an awesome diverse and inclusive environment.
- We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.
- Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.
Additional details
- Alkami is the digital sales and service platform provider for U.S. banks and credit unions.
- Our unified Platform integrates onboarding, digital banking, and data and marketing—each solution can stand alone, but together they deliver more—to help institutions onboard, engage, and grow relationships.
- As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment with technology that drives action.
- Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others).
- We’re building a culture where each Alkamist can perform to their highest potential, and we’re always on the lookout for the best and brightest minds. If you’re ready to
- As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.
- Follow us on Glassdoor and LinkedIn ! The Program Manager II (IC3) leads new logo implementation programs, ensuring customers achieve success as they launch Alkami’s digital banking platform.
- At this level, the role independently manages complex portfolios of client programs, balancing schedules, budgets, and deliverables with a customer-first focus.
- The Program Manager II fosters trusted relationships with clients, applies advanced problem-solving techniques to resolve issues, and ensures deliverables align with client goals throughout the lifecycle. Essential Duties &
- Responsibilities Lead and manage new logo implementation programs by guiding clients through requirements, configuration, testing, and deployment.