Technical Operations Generalist

GlobalRemote

Requirements

You’ll work across a range of tools including support platforms, AI-driven systems, and internal automations to improve how our day-to-day operations function.
WHAT YOU’LL DO - Execute against high-priority tooling and automation initiatives across the operational stack - Build and iterate on workflows, integrations, and automations that improve day-to-day efficiency - Support and improve systems across multiple tools, including support platforms and AI-driven solutions - Translate defined problems into practical, well-scoped technical solutions - Identify gaps or inefficiencies in current tooling and proactively address them - Troubleshoot issues, improve system
Experience working with support platforms such as Zendesk - Familiarity with AI-driven tools and automation workflows - Background in Ops, Support, or CX environments -
Experience working with evolving or fragmented tooling stacks HIRING PROCESS - Application - Case Study - Case Interview with a team member - Interview with Head of Core Services - Interview with Head of Operations - Final Culture Interview with Executive Leadership Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process.

We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers.
This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.

Founded in 2016, we are a remote-first team of over 1,000 people building a top YC company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022.
Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.