engineering
Posted 2 days agoFounding, Customer Engineer
at Tailscale
(singapore), SingaporeRemote
Responsibilities
- Lead discovery workshops, deliver tailor-made product demonstrations, and manage technical POCs that resolve technical objections and shorten sales cycles.
- Document and synthesize critical field insights, architectural trends, and regional product
- Build reusable demo environments, solution blueprints, technical whitepapers, and objection-handling documentation to uplevel the global Solutions Engineering organization.
- Collaborate with adjacent customer-facing technical teams simultaneously building out in Singapore to ensure tight feedback loops, consistent service delivery; partnering together to actively establish and anchor Tailscale’s company culture in the region.
- Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Requirements
- requirements to provide structured feedback that informs product, engineering, and GTM strategies.
- experience in a customer-facing Sales Engineer, Solutions Engineer, or Solutions Architect capacity supporting high-growth networking, security, or enterprise cloud software platforms.
- Strong networking fundamentals (TCP/IP, DNS, routing, firewalls) and troubleshooting skills.
- Comprehensive understanding of zero-trust networking, secure connectivity, and IAM integrations (SSO, SAML, OIDC). Hands-on
- experience designing, provisioning, or troubleshooting infrastructure within major cloud environments (AWS, GCP, and/or Azure) and container environments (Docker, k8s).
- Please note that, during the initial onboarding period only, you will be required to work hours aligned with colleagues in the United States .
- Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Benefits
- As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels.
- Tailscale's compensation package includes base salary, equity, and comprehensive benefits.
- The salary range displayed on each job posting represents the target range for a new hire's base salary.
- A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles). Comprehensive group
- benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!
- Employer-funded retirement contributions.
- Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
- Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
- You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
- Paid parental leave program .
- We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Contact
- Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses.
- For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness .
Additional details
- Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are.
- From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more.
- We're building a future for the Internet that's easy, sensible, and safe, like it used to be.
- Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital. Job Description
- Tailscale is seeking an experienced, highly technical, driven Founding Solutions Engineer to partner with Sales in establishing and accelerating our business expansion across the APAC region.
- In this role, you will co-own a regional book of business with AE’s, driving complex multi-stakeholder deals, uncovering core organizational pain points, and engineering robust solution architectures.
- Beyond direct sales engagement, you will be a critical anchor for building out technical engagement across the region and collaborating closely with other newly emerging customer-facing technical teams in Singapore, such as Customer Support.
- This position sits at the center of technical depth and sharp commercial acumen with a mission to translate platform features into long-term customer trust and measurable business outcomes. Key Responsibilities
- Act as the pioneering technical voice for Tailscale in APAC, cultivating market presence, initiating customer engagement frameworks, and defining regional technical execution strategies.
- Partner closely with AEs to identify, qualify, design, and close new commercial opportunities, managing the regional pipeline effectively to hit and exceed quota outcomes.