other
Posted Nov 19, 2025Account Director, Large Enterprise | Retail
at openai
London, United KingdomHybrid
Requirements
- About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity.
- In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business.
- The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
- About the role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users.
- You’ll work with researchers, engineers, and solution strategists to help retail customers across UKI & North reimagine customer experience, store and supply-chain operations, merchandising, marketing, and enterprise productivity with AI.
- experience including: - 10+ years selling platform-as-a-service and/or software-as-a-service to large Retail, grocery, ecommerce, consumer goods, or CPG organizations across UKI - Familiarity with Retail industry trends, including AI-assisted customer experience, ecommerce and omnichannel transformation, personalization, store operations, supply chain, merchandising, marketing, and customer service - Deep understanding of Retail customers’ AI transformation priorities, adoption challenges, and operating
- You build strong relationships with executives and professionals across functions and serve as a trusted advisor. - Have a passion or deep curiosity in artificial intelligence.
- You’re excited to educate our customers on AI and how to plan for the future. - Are a builder.
- You deeply understand go to market best practices and raise the bar for our organization.
- About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence
Benefits
- This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.
- You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services.
Additional details
- This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
- You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure.
- This role is based in London, UK. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
- In this role, you'll: - Manage a small number of key retail accounts, developing and executing strategies for a comprehensive account plan - Lead large enterprise retail customers’ journeys from consideration to successful deployment - Partner with solutions and research engineering to build and execute complex customer programs and projects - Own a consumption revenue target - Manage consumption revenue forecasts - Analyze key account metrics to create reports and provide insights to internal and external
- You embrace the opportunity to help deploy our technology in a way that benefits humanity.
- You are excited to impact how our company operates and scales.
- Your passion is building strong systems and processes from the ground up and executing them with precision. - Are excited by new challenges.
- You don’t have the answers to every question up front, but the process of solving them invigorates you.
- Bespoke issues requiring multidimensional knowledge excite you.
- You’re willing to experiment with new solutions. - Are a strategist.