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Posted May 27

Veterinary Diagnostic Consultant

at ezyVet

Gangnam Korea, South KoreaOn-site

Responsibilities

  • Sell diagnostic equipment, tests and services to customers.
  • Achieve quarterly and annual revenue and growth goals through new account acquisition and existing account development.
  • Utilize IDEXX specialists to assist with acquiring new business as appropriate Educate and train veterinary clinic staff on products, services & marketing initiatives, including elevating issues to customer service when appropriate.
  • Develop and grow partnerships with veterinary practice staff.
  • Present IDEXX values to customers in a professional manner; including understanding the industry, veterinary practice, customers, technology, operations, and processes.
  • Achieve and maintain medical & technical knowledge and verbal fluency of industry and IDEXX products and services.
  • Manage territory for optimal account coverage, including quality account planning.
  • Define and verify customer needs and expectations.
  • Partner, coordinate and assist laboratory operations to facilitate/handle customer questions and/or service issues.
  • Manage IDEXX expenses and resources in line with company guidelines and directives.
  • Documented track record of success in achieving sales goals.
  • Increase the diagnostic revenue year over year in a specific territory Translate customer needs into diagnostic solutions.

Requirements

  • EDUCATION: Bachelors degree or equivalent combination of education and experience required.
  • Strong communication skills with the ability to influence and negotiate with customers, co-workers and peers.
  • Demonstrated ability to develop, grow and manage customer relationships.
  • Solid computer skills and ability to utilize sales information management databases.
  • Detailed and organized with the ability to multi-task.
  • Solid analytical skills with the ability to analyze and understand customer sales data.
  • Knowledge of veterinary industry and/or veterinary diagnostics preferred.
  • Must possess a valid driver’s license.
  • PHYSICAL DEMANDS: Overnight travel Some weekend work Extensive car travel Ability to lift up to 60 pounds WORK ENVIRONMENT: Exposure to veterinary clinics LEVELING GUIDE: Requires basic and developing sales and customer relationship skills.
  • Requires introductory knowledge of IDEXX products and services.
  • Developing ability to incorporate multiple viewpoints.
  • Experience in a Veterinary Clinic a plus. #LI-CT1

Experience

  • experience builds. Typically 1 to 3 years of inside sales experience. Relevant sales

Additional details

  • JOB SUMMARY Create relationships with customers through knowledgeable interactions, business discussions and educational interactions.
  • Acquire new business in existing customer base and acquire new customers leading to an overall increase in the territory revenue.
  • Help build customer loyalty through the effective use of IDEXX products & services including in-house and reference laboratory diagnostic solutions in the customer’s practice.
  • The selling focus will be on a customer centric approach to help practices grow their diagnostic revenue with IDEXX as a high value partner. PRIMARY DUTIES AND
  • Increase utilization of in-house diagnostic tests & assays, instrument consumables and reference laboratory profiles & advanced tests for territory customer base.
  • Represent IDEXX mission, values and principles in all dealings with customers and markets.
  • Complete all sales administration, including completing all Beacon
  • Communicate customer needs/issues to marketing organization and business unit manager, including recommendations of modifying service levels to current accounts.
  • Communicate competitive issues to marketing organization and business unit manager.
  • REQUIRED SKILLS AND ABILITIES: Demonstrated strong sales and closing skills.

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