Project Management: Oversee the team's backlog and projects, providing clear, timely, and actionable updates to stakeholders on progress and potential blockers.
Operational Excellence: Ensure our existing observability offering is up and running all the time.
Requirements
Communication: Excellent communication skills in English, with the ability to effectively engage directly with customers.
Adaptability: The ability to bring order and clarity to a dynamic, ambiguous environment, a trait essential in a fast-growing tech company. Team Building:
Experience in recruiting engineering talent and a deep understanding of what it takes to build and retain high-performing teams. Agile Expertise:
Experience with agile software development methodologies. Technical skills: Observability : Extensive
experience with observability concepts on a big scale.
You have an understanding of SLAs, SLOs, and SLIs.
Database Concepts :Strong knowledge of database fundamentals, including OLAP vs. OLTP, persistence, replication, and clustering.
Experience with ClickHouse specifically regarding logs, metrics, and OpenTelemetry is highly desirable. Distributed Systems:
Experience in building and designing distributed systems in a cloud environment.
Observability: A good grasp of monitoring and observability tools like Prometheus, Grafana, and OpenTelemetry.
SQL Proficiency: The ability to work with SQL to interact with our platform's master database.
Release & Quality: Deep understanding of release management and testing best practices to own the delivery pipeline.
Experience
experience and two years in a people leadership role, your accomplishments matter more than years on a resume.
Our vision is to help developers, builders, and creators bring their ideas to life with speed and simplicity, by providing a cloud data platform that makes open-source databases, search, streaming, and application infrastructure easily accessible to everyone.
benefits are designed to help you thrive and grow, personally and professionally: Participate in Aiven’s equity plan.
Inquire about our Global Time Off Commitment (Parental and Sick Leave, as well as Personal Time) Enjoy country-specific benefits for our global cast.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, training and any other terms and conditions related to employment.
Contact
At Aiven, all of our emails relating to recruitment come from an @aiven.io, @greenhouse.io or @eu.greenhouse.io domain and all of our interviews are conducted by video call or in person.
If you’re unsure of the legitimacy of a job opportunity/offer pertaining to Aiven, please don’t hesitate to reach out to us at recruitment@aiven.io.
There is an option to request a discussion in the application process but if you have any questions before applying please write to us at recruitment@aiven.io . #LI-Hybrid
Additional details
We’re a global team of over 400 people, working together to push the boundaries of open-source technology and multi-cloud solutions.
The Role: We are looking for a skilled Engineering Manager to lead our Observability team.
This is a critical role focused on providing observability solutions for all customers.
You will report to the Head of Platform, working closely with your engineering team and product manager to drive revenue through three core
Customer Satisfaction: Support our existing external customer base by resolving escalated support issues and collaborating with them to understand and solve their needs.
Product Differentiation: Ideate and develop innovative new features that attract our target customer segment, drive product engagement, and ultimately fuel growth.
What You'll Do: Strategic Planning: Partner with the Product Manager and Domain Head to create the team's roadmap, balancing business growth with essential engineering initiatives.
Ability to identify technical debt, and balance innovation with stability is vital.
Leadership & Delivery: Champion a culture of urgency and ownership to deliver impactful results.
You'll be accountable for the team's delivery in all aspects, including quality, security, and reliability.