other
Posted 4 weeks agoSenior Program Manager, Product
at Justworks
New York, United StatesOn-site
Responsibilities
- Define and own program vision, scope, strategy, and execution across multiple high-priority programs and initiatives.
- Lead cross-functional collaboration across Technology, Operations, Design, Product Marketing, and GTM teams to drive progress.
- Own strategy, selection, onboarding, and ongoing management of external vendors and third-party partners to support program delivery and business goals.
- Drive vendor implementation plans, track vendor KPIs, and adjust strategy as needed to ensure alignment with business objectives.
- Facilitate operational rhythms: program reviews, executive readouts, retrospectives, and milestone tracking.
- Develop and maintain program artifacts including calendars, scorecards, documentation, and risk mitigation plans.
- Drive team alignment on priorities, facilitate trade-off decisions, and escalate critical risks and issues appropriately.
- Build frameworks that streamline collaboration, communication, and decision-making across departments.
- Inform strategic direction through data collection, reporting, and business insights.
- Coach teams and individuals on program management best practices and frameworks.
- Maintain a proactive, resourceful, and adaptable mindset in dynamic environments.
- Perform other related duties as assigned.
Requirements
- At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community.
- Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual, and non-verbal communication skills, as well as listening skills to gain understanding.
- experience in a cross-functional environment (working across teams like Product, Design, Engineering, Strategy, and GTM)
- Strong business acumen, including an understanding of tech/SaaS companies
- Ability to learn about Justworks’ product, organizational structure, and other domains quickly
- Demonstrated ability to lead and self-direct cross-functional projects, juggling competing priorities, stakeholders, and tasks as needed