other
Posted Jun 3Director, Training & Enablement
at brightwheel
United StatesRemote
Requirements
- You bring a strong AI-first mindset and are excited to fundamentally redesign how enablement works using AI, not just generate content faster.
- You have a track record of building and scaling enablement as a system, onboarding and ongoing, tied to revenue, productivity, and retention outcomes, and you think in systems, able to diagnose whether a performance gap is a program, tooling, talent, or measurement problem.
- What You'll Do - Own the performance of a unified Training & Enablement organization (~10–20 people) spanning Sales Enablement, Post-Sales Enablement, and Enablement Tech/Systems, reporting into Operations - Define and execute an AI-first enablement strategy, embedding AI deeply into onboarding, ongoing coaching, certification, conversation intelligence, and knowledge delivery - Own the end-to-end new-hire onboarding system and the ongoing programs that uplevel tenured reps and managers - Own the
- You're looking to run a well-defined, well-oiled enablement function rather than rebuild and redesign one from first principles - You think of enablement as a content-and-training service to optimize incrementally, rather than a system to fundamentally redesign with AI.
- You've used AI tools for personal productivity, but haven't applied AI to redesign workflows or deliver step-function improvements - You optimize for polish over speed, or prefer long planning cycles over rapid iteration Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer.
Benefits
- Our Mission and Opportunity Early education is one of the most important determinants of childhood outcomes, a critical support for working families, and a $175B market that remains underserved by modern technology.
Contact
- We are a three-time Cloud 100 company https://www.forbes.com/lists/cloud100/a, backed by top investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban.
- We embody our Leadership Principles https://mybrightwheel.com/about/ in our work and culture.
- All legitimate communications come from @mybrightwheel.com http://mybrightwheel.com addresses, and we never ask for payment or sensitive personal data as part of our hiring process.
- If you suspect fraudulent contact, reach out to security@mybrightwheel.com.
Additional details
- Brightwheel is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day.
- Our Team Our team is passionate, talented, and customer-focused.
- We are a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally.
- Who You Are You are an operator at your core, you don't just design programs, you drive measurable outcomes and can prove it with numbers.
- You operate with high agency and ownership, proactively identifying opportunities and driving change without waiting for direction.
- Analytically, you're comfortable owning ramp time, attainment, productivity, quality/QA, and cost-to-train, and you're a strong cross-functional partner across Sales, Customer Success, RevOps, Product, and Finance.
- You navigate ambiguity and seasonality well, making high-quality, high judgement decisions quickly, and you're not limited by traditional definitions of enablement.
- You're motivated by the opportunity to build and evolve a business-critical function.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
- Protecting Our Applicants: Please be aware of recruiting scams impersonating Brightwheel.