operations
Posted 1 weeks agoSenior Manager, Airport Operations
at Clear
New York, United StatesOn-site
Responsibilities
- Lead cross-functional initiatives by partnering with Product, Operations, Finance & Analytics, People, Marketing, and other stakeholders to ensure clear ownership, accountability, and successful execution
- Drive organizational effectiveness by establishing operating cadences, governance processes, and communication frameworks that improve visibility, decision-making, and execution
- Develop executive-ready communications, presentations, business reviews, and performance updates that provide clarity on priorities, progress, risks, and opportunities
- Support annual and quarterly planning processes, including OKRs, initiative prioritization, resource planning, and roadmap coordination across the Travel business
- Monitor operational performance and strategic initiatives, proactively identifying risks, execution gaps, and organizational bottlenecks while driving resolution and follow-through
- Coordinate leadership meetings, business reviews, and strategic planning sessions, ensuring alignment on priorities, actions, and outcomes
- Lead high-priority projects requiring executive visibility, managing timelines, dependencies, stakeholder alignment, and status reporting from inception through completion
- Support enterprise transformation and operational improvement initiatives that drive efficiency, scalability, and business performance across the Travel organization
- Building trust and influencing stakeholders across functions and levels without direct authority
Requirements
- Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.
- Improvement in organizational alignment, communication effectiveness, and cross-functional collaboration across the Travel business
- experience in consulting, business operations, corporate strategy, program management, or Chief of Staff roles, ideally within a high-growth or operations-intensive environment
- Strong analytical and problem-solving capabilities with the ability to synthesize data, identify trends, and translate insights into action
- Demonstrating a strong sense of ownership, operational rigor, and a bias for action
Experience
- What you're great at: 8+ years of
Benefits
- Outside of the office, we invest in your well-being and learning & development with stipends and reimbursement programs.
- We offer holistic total rewards, including comprehensive healthcare plans, family-building
- benefits (fertility and adoption/surrogacy support), flexible time off, annual wellness stipend, free OneMedical memberships for you and your dependents, a CLEAR Plus membership, and a 401(k) retirement plan with employer match.
- The base salary range for this role is $150,000.00 - $180,000.00, depending on levels of skills and experience.
- The base salary range represents the low and high end of CLEAR’s salary range for this position.
- Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance.
- The range listed is just one component of CLEAR’s total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock Units.
- Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.
Contact
- All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile).
Additional details
- CLEAR is building THE secure identity company of the future.
- Our mission is to make experiences safer and easier—physically and digitally.
- With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel.
- The Senior Manager, Airport Operations Support will serve as a strategic partner to the EVP of Travel and Field Vice Presidents, helping drive alignment, execution, and operational excellence across CLEAR’s Travel business.
- This highly visible role sits at the intersection of field operations and corporate functions, ensuring strategic priorities are translated into actionable plans and executed effectively across a complex, distributed organization.
- As the connective tissue between airport operations and headquarters teams, you will lead cross-functional coordination, business planning, communications, and performance management efforts that enable field leaders to focus on delivering exceptional member experiences while driving business results. What you'll do:
- Serve as a trusted advisor and operational partner to the EVP of Travel and Field Vice Presidents, driving alignment, coordination, and execution across the Travel organization
- Serve as the primary liaison between field leadership and corporate stakeholders, ensuring field teams receive clear, concise, and actionable information while minimizing unnecessary complexity
- Execution and delivery of strategic initiatives against established timelines, milestones, and business objectives
- Adoption and effectiveness of operating cadences, business reviews, planning processes, and performance management frameworks