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operations

Posted 10 hours ago

Global People Services Specialist, People Operations, Human Resources

at Path

On-site

Responsibilities

  • Employee Lifecycle Management Execute end-to-end HR processes including but not limited to hiring, onboarding, job changes, and exits including Reduction in Force execution Prepare and manage employment documentation (contracts, amendments, letters) Coordinate onboarding logistics and support new hires , managers and internal country support Manage offboarding processes, including exit communications and documentation Coordinate local

Requirements

  • experience forging multisector partnerships and with expertise in science, economics, technology, advocacy, and dozens of other specialties, PATH develops and scales up innovative solutions to the world’s most pressing heath challenges.
  • Experience Bachelor’s degree in Human Resources , Business Administration, or related field (or equivalent experience) 3–5+ years of
  • experience in Global HR operations, shared services, or People Services environment
  • Experience working with HRIS platforms (e.g., Workday preferred) Strong knowledge of HR processes across the employee lifecycle
  • Experience working in a global or multi-country environment preferred Skills & Competencies Strong attention to detail and process accuracy Excellent organizational and time management skills Customer-service mindset with a focus on employee
  • experience Ability to manage multiple priorities and meet deadlines Solid understanding of HR compliance and confidentiality
  • requirements Effective communication and stakeholder coordination skills Analytical mindset with ability to identify trends and insights

Benefits

  • PATH current employees - please log in and apply Here PATH is a global nonprofit dedicated to achieving health equity. With more than 40 years of

Additional details

  • The Global People Services Specialist is responsible for delivering consistent, compliant, and high-quality HR operations across the employee lifecycle.
  • This role is the key enabler of operational execution across the People function , ensuring efficient service delivery, strong data integrity, and a seamless employee and manager experience.
  • The Global People Services Specialist partners across HR to operationalize people strategies, execute core HR processes at scale, and surface insights that inform organizational decision-making. Key
  • benefits enrollment Provide employment verification and standard HR documentation upon request 2.
  • HR Case Management & Service Delivery Manage HR inquiries through a ticketing system from intake to resolution Serve as Tier 1 support for employee and manager inquiries Provide accurate policy interpretation and procedural guidance Maintain case documentation and ensure adherence to SLAs Identify trends in case volume and themes to highlight potential risks or improvements 3.
  • HRIS & Data Management Maintain accurate and timely HR data within HR systems (e.g., Workday) Ensure data integrity across all employee lifecycle transactions Support reporting needs by maintaining clean and reliable datasets Track and report on service delivery metrics (e.g., case volume, resolution time) 4.
  • Compliance & Risk Management Support Compliance Manager to ensure HR processes comply with local labor laws and organizational policies M aintenance of employee records Support internal and external audits, including documentation and follow-up actions Identify compliance risks and escalate appropriately 6 .
  • Cross-Functional Coordination Partner with Payroll, Finance, Legal, Compliance, and Safeguarding teams to ensure aligned execution Support follow-ups and issue resolution across cross-functional stakeholders 7 .
  • Projects & Continuous Improvement Execute operational aspects of People initiatives and projects (e.g., onboarding improvements, system enhancements, policy rollouts) Support new country setup activities from an operational standpoint Identify process inefficiencies and recommend improvements Contribute to continuous improvement of People Services delivery 8 .
  • Performance & Talent Process Support Provide support to managers on process navigation and

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