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Posted May 11Ops & Strategy Associate
at ClaimSorted
London, United KingdomOn-site
Responsibilities
- - Ensure new processes and automations are implemented properly and adopted by the claims team.
- - Track the impact of process changes using data, feedback, and operational metrics.
Requirements
- By combining a strong in-house claims team with an AI-enabled platform, we deliver faster claims, better service, and better outcomes for insurers and their customers.
- Experience writing product requirements, tickets, SOPs, or process documentation. - Basic SQL, Looker/Metabase/BI, Linear, Notion, or similar tooling. -
- Experience in startup or high-growth environments.
Experience
- NICE TO HAVE - 2-4+ years in claims handling, claims operations, TPA/carrier/MGA operations, or another role very close to frontline claims execution. -
Benefits
- Insurance exists to support people at their most vulnerable – after loss, illness, or crisis.
- ClaimSorted helps insurers outsource claims end to end – a service called Third-Party Administration (TPA), a ~$200B industry.
- Backed by Y Combinator, Atomico, and Eurazeo, we’ve raised $16M+ and already manage claims for over $200M in insurance premium across 50+ partners, including more than five publicly traded companies.
- ABOUT THE ROLE We’re looking for a process-driven insurance/InsurTech professional who can build robust operational frameworks around our rapid-growing claims team.
Additional details
- Yet too often, the systems behind it fail when they’re needed most.
- Location: This role is in-person in our London office 5 days a week
- This role is for someone who understands how claims teams really work, where they lose time, where customers feel friction, and where better product design can remove manual effort.