other
Posted 18 hours agoPartner Success Program Manage
at MANTL
United StatesHybrid
You are nearing today's limit. Upgrade for unlimited access.
Responsibilities
- Establish and reinforce a documented, stage-gated onboarding program that supports consistent delivery across the portfolio.
- Create and own a clear communication cadence for the Corporate Development team, including regular updates on priorities, launch progress, accomplishments, risks, and upcoming milestones.
- Ensure partner and portfolio priorities are visible, aligned, and communicated consistently across the Corporate Development organization and key cross-functional stakeholders.
- Run structured root-cause analyses when launches slip and convert findings into durable process improvements.
- Build and maintain reporting and dashboards that quantify throughput, cycle time, impact, accomplishments, and risk for leadership and partners.
- Support a culture of accountability and continuous improvement by documenting lessons learned, celebrating team wins, and reinforcing best practices across the partner success portfolio.
Requirements
- experience the power of alchemy - transforming the ordinary into the extraordinary - come join one of the fastest growing SaaS companies in the U.S.
- Success in this role will be measured by reduced onboarding duration, reliable execution and value realization, stronger visibility into partner launch status and risk, and durable success for Alkami’s key partners beyond go-live. Key
- Qualifications Bachelor’s degree in Business, Computer Science, Finance, or a related field. 6+ years of
- Experience managing complex, cross-functional programs with clear ownership of timelines, dependencies, risks, and outcomes.
- Demonstrated ability to manage backlogs, coordinate stakeholders, and improve throughput across a portfolio of work.
- Experience working within a hybrid Agile/Scrum environment, including facilitating planning activities and managing work in Jira and Confluence as well as project planning tools such as Smartsheet.
- Excellent written and verbal communication skills, with the ability to communicate priorities, progress, accomplishments, and risks clearly across all levels of the organization.
- Strong executive communication and stakeholder-management skills, including the ability to influence without direct authority and tailor messaging for leadership, cross-functional teams, and external partners.
- Experience supporting partner onboarding, implementation, customer success, or lifecycle program management in a SaaS, fintech, or financial-services environment.
- Exposure to digital banking, core/fintech integrations, or API/SDK-based partner platforms.
- Ability to create structure and clarity in ambiguous environments and turn execution detail into concise, actionable communications.
- PMP, Agile/Scrum, or comparable program-management certification preferred.
- Lean Six Sigma Green Belt or Black Belt is a strong plus, especially when applied to workflow optimization or scaling operations.
- Experience using AI tools for data analysis, reporting, communication support, and process automation is a plus.
- Candidates must be eligible to work in the US for full-time employment.
Benefits
- The salary range for this position is: $108,000 - $135,000 Cool Things to Know Not Just Any Company : Alkami has an awesome diverse and inclusive environment.
- We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.
- Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.
Additional details
- Alkami is the digital sales and service platform provider for U.S. banks and credit unions.
- Our unified Platform integrates onboarding, digital banking, and data and marketing—each solution can stand alone, but together they deliver more—to help institutions onboard, engage, and grow relationships.
- As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment with technology that drives action.
- Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others).
- We’re building a culture where each Alkamist can perform to their highest potential, and we’re always on the lookout for the best and brightest minds. If you’re ready to
- As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.
- Follow us on Glassdoor and LinkedIn ! The Partner Success Program Manager is a high-impact individual contributor within Corporate Development Operations responsible for driving faster, more predictable partner onboarding, launch execution, and ongoing success across Alkami’s partner ecosystem.
- This role sits at the intersection of partner operations, cross-functional program management, portfolio visibility, and strategic communication.
- The Partner Success Program Manager will own Alkami’s most important and most complex partner projects while also serving as the program manager for the broader partner operations portfolio and a key communication hub across the Corporate Development team.
- This person will bring sequencing discipline, dependency management, clear reporting, and strong stakeholder alignment to a function that is central to Alkami’s growth.