Sales Support Representative- Canada

📍 Ca Canada (resmed Halifax ), Canada·🏢 Remote

Responsibilities

about the role: Plan and oversee enterprise-level support and service activities for company products and services for a designated client or group of clients Ensure quality service and operational performance within the parameters of program and delivery standards.
Develop, maintain , and grow customer relationships within assigned accounts and account managers.
Develop and enhance these relationships through routine virtual customer visits, product demonstrations, educational programs, product in-services, and problem resolution.
Document activities within the Customer Relationship Management (CRM) system.
Develop and implement a proactive plan that involves service and support with Sales Management.

Develop client relationship and understanding of client business and product installations to identify service needs, plan service delivery and drive use of proactive service and support mechanisms to reduce client downtime and support costs.
Let’s talk about you Team player with strong work ethic and a can-do attitude Excellence in all forms of communication with command of product and media presentations, especially via webinars, video conferencing, etc., using a variety of technologies Motivated, execution and results focus with accountability for continuous improvement Demonstrated ability to provide excellent service internally and externally Self-starter with proven leadership qualities Demonstrated ability to develop and build strong
experience in B2B sales support; medical device industry
experience and knowledge preferred BA/BS in business discipline or equivalent

Sales Support Representative Let’s talk about the team The primary role of Sales Professionals function is to sell ResMed's products to customers and/or professional organizations through various distribution channels.
Key deliverables include planning, positioning and strategic marketing of ResMed’s full range products and services in the allocated region.
Attaining sales objectives for new and existing accounts within the assigned distribution or retail sales channel. Let’s talk