Patient Care Coordinator (Remote)

Remote

Responsibilities

Maintain accurate, compliant patient documentation within our EMR system
Proactively manage appointment scheduling, follow-up care, and interdisciplinary communication
Lead new patient onboarding, ensuring each patient is contacted and scheduled within 24 hours of enrollment

At one year, you've become a go-to resource for your team and a familiar, trusted voice for the patients and families you serve every day.
experience in a clinical setting (Medical Assistant, LVN/LPN, CNA, Phlebotomist, Patient Care Technician, or similar)
Bachelor's degree strongly preferred •
Experience in healthcare coordination, patient services, or clinical operations
Proficiency with EMR/EHR systems and healthcare technology platforms

The Patient Care Coordinator at Pine Park Health is the operational and relational backbone of our geriatric primary care team.
Pine Park Health is a value-based primary care practice reimagining healthcare for residents of senior living communities.
Must maintain good standing with OIG, CMS, and Federal Health Care Programs — no exclusions or debarments
Benefits Designed For You and Yours Paid Parental Leave
Medical, Vision, and Dental Insurance
401K Retirement Plan
Annual Wellness Allowance
FSA and Dependent Care FSA 10 Paid Holidays
Generous Paid Time Off Paid Sick Days

Welcome to Pine Park Health! The Opportunity _*]:min-w-0 gap-3">
This is a fully remote role — you can work from home while making a real, daily difference in the lives of older adults across California, Nevada, and Arizona.
You will own care coordination for our geriatric patients — managing real-time communications, triaging urgent clinical needs, maintaining documentation integrity, and serving as the trusted point of contact for patients, families, facility staff, and providers.
You will be the first line of response — following clear protocols to triage, escalate, and close the loop without delay.
The seniors we serve are medically complex, often frightened, and counting on someone who shows up fully — every shift, every call, every task.
Serve as the primary point of contact for patients, families, facility partners, and providers across your assigned patient panel
Triage and prioritize urgent care requests, STAT tasks, and time-sensitive clinical communications in real time
Participate in after-hours on-call rotation to support continuity of care
Contribute to quality improvement initiatives and operational efficiency projects
Our best Clinical Care Liaisons are natural organizers who genuinely care about the people they serve.