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Posted May 19Senior Manager, Web Technology | Canada | Remote
at Grafana Labs
CanadaRemote
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Responsibilities
- Lead AI-enabled website transformation.
- Drive the evolution of grafana.com into an AI-first, agent-ready platform optimized for humans, search engines, AI assistants, agents, and LLMs.
- Build practical AI-enabled systems for content workflows, QA, personalization, localization, analytics, experimentation, and web operations.
- Own the web platform.
- Ensure the marketing website is stable, secure, performant, dependable, and easy to evolve.
- Define practical standards for reliability, incident handling, operational visibility, platform health, performance, and security hygiene.
- Improve delivery predictability.
- Own the operating system for web technology work including clear operating cadences for roadmap reviews, stakeholder updates, prioritization, and delivery accountability.Use automation and AI-assisted workflows to reduce coordination overhead and improve clarity.
- Build better digital experiences.
- Scale self-serve web operations. Make the site easier for internal teams to edit and maintain through strong CMS models, reusable patterns, content and UX guardrails, documentation, and governance.
- Lead and grow the web team.
- Lead with clarity, accountability, strong technical judgment, and open communication while helping the team balance operational rigor with thoughtful innovation.
- Manage, mentor, and develop a team of web developers by raising technical standards, building AI-first development practices, clarifying ownership, and helping each person increase their impact and strategic contribution.
Requirements
- With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions.
- Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost.
- You will help define how AI changes the website itself, how the team builds and operates it, how content is structured for humans and machines, and how digital experiences move users from interest to action with less friction and more confidence.
- This role sits at the intersection of engineering craft, marketing velocity, AI-enabled transformation, and business impact.
- You will partner closely with creative, content, communications, demand generation, regional marketing and events, marketing operations, docs, infrastructure, security, and product teams to make the website more dependable, more intelligent, more self-serve, and more effective.
- You have a strong point of view on how AI will change web strategy, web operations, and digital user experiences, and you can turn that point of view into practical systems, workflows, experiments, and measurable improvements.
- experience leading web engineering teams and building reliable, scalable, high-performing web platforms with strong operational discipline and delivery predictability.
- You understand modern frontend engineering, CMS-driven websites, analytics, integrations, performance, security, launch operations, and AI-enabled digital experiences.
- You focus on measurable impact across reliability, content velocity, self-serve adoption, discoverability, funnel performance, AI-enabled efficiency, and user engagement. •
- Experience with Next.js, React, TypeScript, Tailwind, Storyblok, Vercel, Algolia, RudderStack, BigQuery, AirOps, and similar tools. •
- Experience using AI to improve engineering workflows, QA, documentation, planning, analytics, experimentation, or operational reporting. •
- Experience creating self-serve systems that help marketing, content, events, and regional teams move faster without compromising quality. •
- Experience building AI-enabled web experiences, agent-ready content systems, personalization, chat experiences, or LLM-optimized websites.
- Familiarity with AEO, GEO, SEO, structured content, and how AI assistants consume website information. •
- Experience supporting developer, infrastructure, observability, cloud, or open source audiences.
- Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings.
Benefits
- Practical AI-enabled systems that improve team velocity, quality, and user experience Bonus points for:
- Compensation & Rewards:
- In Canada, the compensation range for this role is $186,368 CAD - $223,642 CAD.
- Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process.
- *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range &
- Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.
- Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique.
Contact
- Learn more at grafana.com and follow us on LinkedIn and X .
- As Senior Manager, Web Technology, you will own the technical execution, platform strategy, and operational excellence of grafana.com and its surrounding digital experiences.
Additional details
- Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture.
- Grafana Cloud, our fully managed observability platform, is flexible and built for scale.
- We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P.
- We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work.
- Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
- You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
- This is a remote position and we're considering candidates in Canada. The Opportunity:
- Grafana Labs is building for an agentic world, and the marketing website is where that ambition becomes visible.
- You will lead the web development team and serve as the marketing organization’s primary technical leader for the website.
- You are technical enough to earn the trust of a staff engineer, while communicating clearly with executive and marketing stakeholders.