Senior IT Systems Administrator (Site lead)

Toronto, CanadaHybrid

Responsibilities

YOU WILL - Automated Lifecycle & Identity: Architect end-to-end automation for employee onboarding/offboarding (Okta, Google Workspace, Slack).
Collaborate with Information Security to automate compliance monitoring and threat remediation. - Advanced Scripting & Tooling: Build custom scripts (Python, PowerShell, or Bash) and utilize APIs to integrate our SaaS stack, transforming manual "Help Desk" tasks into automated workflows. - Proactive Documentation: Take the initiative to write and maintain high-quality runbooks and internal SOPs.

ABOUT ZIP Zip is the AI platform for enterprise procurement — built for humans and agents working together.
By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before.
You believe that if a process isn't documented and repeatable, it isn't finished. - High-Touch Support: Provide top-tier support for Mac/Windows hardware and software via Jira Service Management, using these interactions to identify the next big automation project. QUALIFICATIONS -
experience as an Onsite Lead is a plus. - Networking: Strong understanding of TCP/IP, VLANs, DNS, DHCP, and firewall management. - Security:
Experience with MDM (Iru/Intune) and EDR tools (CrowdStrike). - Identity & SaaS: Advanced mastery of Okta (Lifecycle Mgmt) and Google Workspace. - Automation:
Experience with automation workflow software, REST APIs and proficiency in Python, Bash or PowerShell for script deployment. - Onsite Tech: Hands-on
experience with Zoom Rooms, A/V hardware, and office networking.
Experience using code to manage or monitor network configurations. - Global Scale:
Experience supporting remote teams across multiple offices and time zones.