other
Posted 1 weeks agoSenior IT Systems Administrator (Site lead)
at Zip
Toronto, CanadaHybrid
Responsibilities
- YOU WILL - Automated Lifecycle & Identity: Architect end-to-end automation for employee onboarding/offboarding (Okta, Google Workspace, Slack).
- Collaborate with Information Security to automate compliance monitoring and threat remediation. - Advanced Scripting & Tooling: Build custom scripts (Python, PowerShell, or Bash) and utilize APIs to integrate our SaaS stack, transforming manual "Help Desk" tasks into automated workflows. - Proactive Documentation: Take the initiative to write and maintain high-quality runbooks and internal SOPs.
Requirements
- ABOUT ZIP Zip is the AI platform for enterprise procurement — built for humans and agents working together.
- By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before.
- You believe that if a process isn't documented and repeatable, it isn't finished. - High-Touch Support: Provide top-tier support for Mac/Windows hardware and software via Jira Service Management, using these interactions to identify the next big automation project. QUALIFICATIONS -
- experience as an Onsite Lead is a plus. - Networking: Strong understanding of TCP/IP, VLANs, DNS, DHCP, and firewall management. - Security:
- Experience with MDM (Iru/Intune) and EDR tools (CrowdStrike). - Identity & SaaS: Advanced mastery of Okta (Lifecycle Mgmt) and Google Workspace. - Automation:
- Experience with automation workflow software, REST APIs and proficiency in Python, Bash or PowerShell for script deployment. - Onsite Tech: Hands-on
- experience with Zoom Rooms, A/V hardware, and office networking.
- Experience using code to manage or monitor network configurations. - Global Scale:
- Experience supporting remote teams across multiple offices and time zones.
Experience
- Experience: 5+ years in IT Systems Administrator; previous