infrastructure
Posted 1 weeks agoIT Infrastructure Administrator
at Arctic Wolf
Bengaluru, IndiaRemote
Requirements
- requirements Participate in ongoing training and professional development relevant to the role Provide escalation support to the IT helpdesk for infrastructure-related issues Experience and
- experience in: General networking, security, and infrastructure fundamentals ( Security+ and N etwork+ or equivalent experience )
- Experience configuring firewall rules and switch ports on enterprise network hardware such as Cisco, Palo Alto and Juniper
- Experience planning, configuring, i nstalling, maintaining , and troubleshooting enterprise IT network systems Ability to align infrastructure solutions to business and user requirements, including Wi-Fi, cellular and VPN connectivity, authentication protocols, compliance needs, and enterprise application integration Familiarity with DevOps practices and Agile ways of working Key Competencies Strong troubleshooting and root cause analysis skills Clear written and verbal communication Ability to manage
- experience as a Network Administrator, Network Engineer, Infrastructure Administrator, or similar role Hands-on
- experience with enterprise switches, firewalls, wireless infrastructure, and network troubleshooting
- Experience with incident response, operational support, and service request management Working knowledge of network security fundamentals, VPNs, authentication, DNS, and DHCP
- Experience with Linux administration and scripting or automation workflows Strong written and verbal communication skills Ability to document systems, procedures, and network changes clearly Preferred
- Experience with Juniper switching/wireless and Palo Alto firewalls
- Experience with SASE or cloud-based security platforms
- Experience managing BIND or other DNS servers
- Experience with KEA DHCP and IP Address Management tools Exposure to highly available cloud infrastructure design across multiple regions
- Experience using IT Service Management tools such as ServiceNow
- Experience working with Ansible and Terraform automation tools Exposure to software development best practices, including GitHub Actions, peer code reviews, and version-controlled workflows Exposure to Agile/Scrum ways of working Bachelor’s degree in Computer Science , Information Technology, or related field Relevant certifications such as Network+, Security+, JNCIA, or equivalent
- Normal work hours are expected to fall between 10am - 8:30pm local time and expected to align with business needs Work is primarily sedentary in nature and can be executed in sitting or standing positions in an office environment Requires the ability to use a keyboard, communicate verbally, and work with device screens requiring visual acuity If located in a company office, often requires the mobility to physically navigate the space When business travel is required, requires mobility sufficient to use
- Requirements Ability to travel domestically and internationally as required Typically up to 10% travel On-Camera Policy To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews.
- If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations.
- And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.
- responsibilities in accordance with AWN’s Information Security policies, standards, processes, and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).
Experience
- Qualifications 5+ years of
Benefits
- All India wolves receive compelling compensation and
- benefits packages, including: Equity for all employees Flexible annual leave, paid holidays and volunteer days Comprehensive private
- benefits plan including medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance.
- Fertility support and paid parental leave Employee Assistance Program Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law.
Contact
- Please let us know if you require any accommodation by emailing recruiting@arcticwolf.com.
Additional details
- At Arctic Wolf, you won’t just watch the cybersecurity industry evolve – you'll help lead the change.
- Our global Pack is made up of people who thrive on solving hard problems, moving fast, and building technology that protects organizations around the world.
- If you’re looking for meaningful work, smart teammates and the chance to make a real impact in a high-growth company that’s redefining security operations, Arctic Wolf is the right place for you! Our mission is simple: End Cyber Risk.
- We’re looking for a / an IT Infrastructure Adminstrator to be part of making this/that happen Position Overview and Objective The IT Infrastructure Administrator is responsible for the day-to-day administration, support, security, and continuous improvement of enterprise network and office technology infrastructure.
- This role supports corporate offices, core network services, connectivity, and related infrastructure systems across global locations, and partners closely with internal IT and Enterprise Security T eams to deliver reliable, secure, and scalable services.
- you will: Administer and support corporate network infrastructure through both hands-on and remote operations Triage, respond to, and manage incidents and service requests including those related to IT infrastructure, cloud systems, and global network connectivity Configure and support network infrastructure including UPS systems, wireless access points, firewalls and switches Participate in an on-call rotation supporting network infrastructure and global offices outside standard North America business
- experience Environment and Physical Demands This role is primarily onsite at the assigned office location, with limited flexibility for remote work based on business needs Participate in an on-call schedule to respond to incidents and alerts that may be outside of normal business hours This role requires collaboration with teams across North America and other global regions and may require schedule flexibility to support business needs, maintenance activities, and participation in an on-call rotation.
- n etwork switches, batteries, servers, and storage appliances ) Travel
- Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers.
- We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use.