Software Engineering Manager - Sustaining Engineering

Home Based Americas, United StatesOn-site

Responsibilities

Manage and lead a distributed team of engineers
Manage & measure key performance indicators (KPIs), and training
Support timely delivery of bug fixes, patches, and other technical solutions to address business needs in a variety of technology fields, including but not limited to Ubuntu, OpenStack, Ceph, Kubernetes, Juju & MAAS
Demonstrate the very best of Canonical in customer interactions
Set and manage expectations with other engineering teams, senior management, and external stakeholders
Advocate and advance modern software development practices
Grow a healthy, collaborative engineering culture in line with the company value
Collaborate with other teams in the organisation

Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT.
We are hiring a Engineering Manager for Sustaining Engineering passionate about open source software, Linux and cloud computing.
As an engineering manager in the Sustaining Engineering team, your primary responsibility is to the people you support: ensuring that they are growing as engineers, making valuable contributions, and generally having a great experience at Canonical.
Technical leadership and a solid background in software development are a must, so that you are able to help your team members grow professionally.
experience using C, C++, Go, Python, or similar
experience displaying ability to organise and prioritise complex problem resolution and bug fixes •
Experience with version control systems such as git •
Experience with debugging tools such as gdb, crash or other
Experience with Linux, with a preference towards Ubuntu •
Experience with Open Source and Open Source Business Models People management
experience in a support organisation is a strong plus What we offer colleagues
As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software.
#LI-remote #opensource #linux #softwareengineering #cloudcomputing #technicalsupport #go #python #kubernetes #openstack #ceph

We consider geographical location, experience, and performance in shaping compensation worldwide.
We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance.
In addition to base pay, we offer a performance-driven annual bonus or commission.
Personal learning and development budget of USD 2,000 per year
Annual compensation review Recognition rewards
Annual holiday leave
Maternity and paternity leave

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets.
Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors.
The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles.
Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
Come build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, the growing international software company behind Ubuntu.
Sustaining Engineering is a business critical team that continuously improves various open source software by resolving software defects reported by customers.
Software stack includes everything from the kernel all the way up to the user space applications and IaaS platforms.
This position leads one of our regional teams and is one of several managers, who report directly to the global Director of Sustaining Engineering.
Our customers build large-scale mission critical infrastructure and application solutions on Ubuntu and open source from Canonical.