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Posted 2 days ago

File Clerk

at Recruitlytics Hiring

GlobalRemote
customer-supportgolangjiratypescript

Responsibilities

  • Index each record using standard metadata (client/project ID, date, document category, version, region). Â
  • Document organization:
  • Convert formats when needed (PDF merge/split, image-to-PDF, compressing, version labeling).
  • Maintain controlled libraries (final vs draft vs archived), including retention tags. Â Quality control
  • Perform daily spot checks for duplicates, misfiles, missing pages, and unreadable scans.
  • Maintain error logs and contribute to process improvements that reduce rework. Â
  • Handle sensitive records with strict access controls and confidentiality.
  • Support audits by pulling records quickly and documenting chain-of-custody steps. Â
  • Coordinate with HR, Finance, Operations, Legal, or Customer teams to clarify file requirements.

Requirements

  • Cloud storage (Google Drive/SharePoint/Dropbox), document tools (Adobe Acrobat or equivalents), spreadsheets, ticketing (Jira/Asana/ServiceNow), e-signature platforms, and basic office productivity tools. Â
  • Experience in records management, admin support, clerical work, or document control (preferred).
  • Basic computer proficiency: file systems, spreadsheets, PDFs, and collaboration tools. Â
  • This is a beta feature to avoid spam applicants.

Additional details

  • As a Remote File Clerk, you’ll keep digital and scanned records accurate, organized, searchable, and compliant.
  • You’ll support multiple teams by receiving documents, validating completeness, applying naming conventions, classifying files into the correct repositories, and maintaining an audit-ready trail of what was received, when it was processed, and where it lives.
  • You’ll work in a high-volume environment where speed matters, but accuracy and confidentiality matter more. Â
  • Receive files from shared inboxes, portals, internal ticketing tools, and cloud folders.
  • Confirm document type, required fields, signatures, and attachments.
  • Apply standardized naming conventions and folder structures.
  • Flag exceptions and route them to the correct owner with clear notes.
  • Follow retention schedules, legal hold instructions, and deletion/archival rules.
  • Provide status updates on backlog, turnaround time, and issues found during processing. Â Â Tools you may use: Â
  • Compliance adherence (access control, retention tagging) Â

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