operations
Posted 4 hours agoOperations Assistant (Clinical Operations)
at Dayly
United StatesRemote
Responsibilities
- Schedule the patient's first session in the EHR in coordination with the assigned clinician's availability
- Track referral status through the intake process, flagging delays or incomplete referrals
- Ensure no referral falls through the cracks between receipt and first session
- Initiate and track the collection of required consent documents for new patients
- Audit data for accuracy, flagging discrepancies between scheduled availability and actual capacity
- Track clinician utilization progress through the four-week onboarding period using the ramp dashboard and source systems
- Identify and escalate at-risk clinicians based on slot entry and session completion data
- Monitor scheduled sessions and confirm data completeness
- Identify gaps or anomalies in session records and escalate accordingly
- Support backend system setup for clinicians
- Support weekly and monthly data pulls and reporting
Requirements
- Cross-reference EHR data with session reports to ensure consistency
- Ability to follow detailed processes and flag when something doesn't look right
- experience in data entry, administrative, or operations roles
- Familiarity with EHR systems or healthcare scheduling platforms •
Benefits
- We do more with less. We value efficiency and output over hours worked, and we thrive in an environment where every dollar matters.
- We provide tech-enabled mental health care to kids ages 5 to 19 and their families.
- We partner with public school districts to reach the most vulnerable populations and work with health insurance companies to cover the cost of care.
- Experience with Google Sheets Compensation
- Compensation as a 1099 contractor will range from $19.00 - $24.00 per hour working approximately 40 hours per week. This position is not benefit eligible.
- Pay Range $45,000 — $50,000 USD