Store Advisor - Lotte Seoul

Seoul, South KoreaOn-site

Requirements

- Maintain in-depth knowledge of product technical information and follow On’s global activities and projects (e.g. sustainability efforts, Athlete stories)
Experience within a retail or customer facing work environment is a strong plus.
- Ability to take initiative, learn quickly, and work both independently and as part of a team

This is your opportunity to become a core part of On’s Direct-to-Consumer (DTC) Store Retail team and commence the journey to bring On to Korea. Your mission
- Continuously embrace and communicate On's values and brand philosophy in team and customer interactions
- Provide exceptional customer service by responding to customer inquiries and creating solutions by listening to their needs and improving engagement with our product
- Contribute feedback to store leadership to continuously improve store processes, customer engagement and team happiness
- Help maintain the visual standards in the store to deliver a premium experience
- Assist with inventory management and inbound / outbound product orders
- A background in the Running, Fashion or Sports Industry is preferred but not required
- Strong communication, hospitality and interpersonal skills
- Eye for maintaining outstanding store condition and visual merchandising standards
Physical demands: This position involves constant moving, talking, hearing, reaching, grabbing, climbing stairs, and standing for consecutive hours.