other
Posted Apr 20Client Services Associate
at TransPerfect
On-site
Requirements
- We offer a fast growth path and provide full training around our services, technology solutions and workflows.
- qualifications: Minimum Bachelor’s degree or its equivalent
- Experience in customer service Excellent problem solving and analytical skills; must be able to take active measures to solve problems and commit to a high level of service Effective time management and ability to multi-task in a fast-paced environment Excellent written and verbal communication skills in English Ability to work well with people from a variety of different backgrounds and cultures, work independently and as part of a team
Additional details
- TransPerfect Is More Than Just a Job… Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that.
- Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
- Do you want to work for the global leader in the language services and technology industry?
- Are you interested in helping international brands/organizations find and implement solutions that allow them to communicate, operate and sell their products and services efficiently and effectively?
- And are you the type of person who enjoys working in an innovative and vibrant workplace?
- We look for and appreciate anyone who is willing to roll up their sleeves and get stuck in!
- Therefore the key skills we are looking for are solid communication and relationship building abilities, keeping a cool head if situations get a bit stressful and really owning your role, taking responsibility for your clients and their business success.
- What You Will Be Doing The position of the Client Services Associate is responsible for serving as the first level of support to existing clients, and managing and coordinating the completion of all language projects.
- Respond to client requests for new project initiatives through our centralized technology Collaborate with various members of the production team to assess the scope of work and produce cost and timeline estimates for translation projects and requests Initiate all project related work by providing detailed budget, schedule and instructions to the project team and by anticipating pitfalls or potential roadblocks to successful completion Ensure that any pitfalls are addressed and resolved with the client