other
Posted 22 hours agoProject Manager II, PSO
at MANTL
United StatesRemote
Responsibilities
- Track and manage project milestones, customer-reported issues, and work with stakeholders to ensure resolution.
- Maintain thorough project documentation, including meeting minutes, agendas, and other necessary documents.
- Ensure alignment of project objectives with business goals and customer expectations.
- Conduct risk assessments and implement mitigation strategies.
- Facilitate cross-functional team collaboration to enhance project outcomes.
- Utilize project management tools and software for efficient project tracking and reporting.
- Create and manage configuration documentation for client projects.
- Collaborate with Product Development and Engineering teams to resolve customer-reported issues.
- Monitor product development, track sprints, gather requirements, and provide updates to clients, third parties, internal teams, and management.
- Track and report individual time for assigned projects, ensuring compliance with budgeted labor.
- Host recurring customer conference calls to drive project execution and travel onsite to customer facilities as needed.
- Perform other duties as assigned.
Requirements
- experience the power of alchemy - transforming the ordinary into the extraordinary - come join one of the fastest growing SaaS companies in the U.S.
- In addition, you will help establish project schedules using Jira and Smartsheet, provide reporting, collect client settings for configurations, validate configuration settings, manage progress on gap items, and deliver product implementations for our clients.
- Successful candidates must have a strong sense of urgency, desire to learn and progress into project management, ownership to drive projects to completion, and be successful in a collaborative environment. Key
- experience with key third-party vendors within major SaaS suite ecosystems.
- Experience using Microsoft Office Suite, including MS Project, MS Excel, and MS Word. Must be comfortable managing multiple concurrent projects (25-30+).
- Experience managing tickets and backlog.
- Ability to take a process and work with management to suggest modifications focusing on client satisfaction and efficiency.
- Ability to perform successfully in a high-pressure, fast-paced working environment.
- Ability to work independently with little direction.
- experience with JIRA, Confluence, and Smartsheet.
- Strong knowledge of payment networks and familiarity with payment processors and technology providers supporting end-to-end SaaS operations.
- Implementation of APIs with third-party providers
- experience with the banking and financial industry as it relates to Internet home banking applications.
- Candidates must be eligible to work in the US for full-time employment.
Benefits
- The salary range for this position is: $96,000 - $120,000 Cool Things to Know Not Just Any Company : Alkami has an awesome diverse and inclusive environment.
- We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.
- Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.
Additional details
- Alkami is the digital sales and service platform provider for U.S. banks and credit unions.
- Our unified Platform integrates onboarding, digital banking, and data and marketing—each solution can stand alone, but together they deliver more—to help institutions onboard, engage, and grow relationships.
- As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment with technology that drives action.
- Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others).
- We’re building a culture where each Alkamist can perform to their highest potential, and we’re always on the lookout for the best and brightest minds. If you’re ready to
- As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.
- Follow us on Glassdoor and LinkedIn ! Alkami is seeking a talented professional with a passion for project management, planning, learning, and attention to detail.
- This position will report to a Manager of Professional Services within Alkami’s Customer
- Experience Group (CXG) and be responsible for assisting the entire project team in completing projects within their planned scope, schedule, and budget.
- Responsibilities & Duties Develop and manage comprehensive project schedules, defining deliverables based on the project scope.