product
Posted 23 hours agoCX Delivery Excellence Product Lead
at Workday
Usa Pleasanton, United StatesRemote
Responsibilities
- Lead within a matrixed operating model across teams to bring together product analysts and managers, fostering a culture of innovation and excellence.
- Collaborate closely with senior leadership across product, engineering, sales, and marketing to ensure successful product development and launch.
- Drive thought leadership and represent the company at industry events and conferences.
- Manage strategic initiatives from concept to launch, including pricing, packaging, and channel strategies.
- Conduct research for key projects, including, but not limited to, investment opportunities, M&A opportunities, technology processes, and overall business improvements.
- Develop comprehensive product roadmaps, business cases, and go-to-market strategies for new and existing services.
- Advise other leaders on overall strategy direction, presentations and initiatives.
- Prepare executive-level communications, materials, and presentations.
Requirements
- We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most.
- About You Bachelor's degree in Business, Marketing, Computer Science, Engineering, or a related field; MBA or advanced degree preferred. 3+ years of
- experience in management consulting (MBB/Big 4) AI tool literacy and hands on application (ex. Claude, Cursor) a must Demonstrated
- experience in advising on successful strategies for complex initiatives.
- Strong understanding of the functions in CX.
- Exceptional communication, presentation, and interpersonal skills, with the ability to influence stakeholders at all levels.
Benefits
- In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.
- Act as a Trusted Advisor: Partner with EVP of CX on key organizational changes, leadership alignment, and process improvements in order to ensure vision and strategy are enabled.
- Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below.
- Workday pay ranges vary based on work location.
- As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants.
- Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things.
- Primary Location: USA.CA.Pleasanton Primary Location Base Pay Range: $168,000 USD - $252,000 USD Additional US Location(s) Base Pay Range: $140,600 USD - $252,000 USD Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote.
Additional details
- Not just in the products we build, but in how we show up for each other.
- Our culture is rooted in integrity, empathy, and shared enthusiasm.
- We’re in this together, tackling big challenges with bold ideas and genuine care.
- We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive.
- Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back.
- So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.
- About the Team Workday’s Chief Customer Officer is looking to hire an experienced professional with strategic consulting/product management advisory experience, to work alongside, and drive forward execution excellence and integrated service product strategy.
- This includes professional services, Workday success plans, support, and education, including other key organizational initiatives within Workday’s Customer
- Experience Organization. This is an individual contributor role.
- About the Role This professional will drive forward initiatives on behalf of the EVP, and simultaneously extend the effectiveness of the EVP and the organization by creating connections across product teams, communicating consistently, building trust across the organization, prioritizing areas for investment, and assisting key leaders in achieving focus within their teams.