operations
Posted Dec 19, 2025Manager, Revenue Operations
at Blacksmith
San Francisco, United StatesOn-site
Responsibilities
- requirements into scalable workflows, automations, and processes across Sales, Marketing, Partnerships, and CS. - Maintain and optimize lead routing, account assignment, opportunity stages, and forecasting frameworks.
- DRIVE STRATEGIC GTM PROGRAMS - Build and refine our segmentation, territory models, and capacity planning frameworks as we scale. - Lead programs focused on pipeline generation, pricing strategy, sales productivity, and stage-by-stage conversion improvements. - Evaluate and implement new GTM tools to improve efficiency and visibility.
- ENSURE DATA GOVERNANCE AND SYSTEM HEALTH - Own data accuracy across accounts, contacts, opportunities, and forecasting artifacts. - Implement standards, documentation, and processes that keep our GTM systems clean, reliable, and audit-ready. - Troubleshoot issues and proactively refine workflows to minimize friction for field teams.
Requirements
- Our first product helps companies run GitHub Actions substantially faster and cheaper by owning and operating our own global fleet of bare-metal machines rather than renting generic cloud VMs. - Today, we orchestrate tens of millions of Firecracker VMs each month, running CI for 3,000+ companies and hit ~$10M in ARR in less than 2 years.
- Our GTM is led by Jon Boyer, formerly Head of Sales at Zapier. - We’re now extending the same CI infrastructure into a broader platform: running agent sandboxes at scale and building our own background coding agent on top of it.
- What You’ll Do BUILD THE OPERATIONAL FOUNDATION FOR A FAST-SCALING GTM TEAM - Own and operate our core GTM systems — including Salesforce, sales engagement, marketing automation, and BI tools. - Translate GTM
- ACT AS A CROSS-FUNCTIONAL OPERATOR - Partner with Product and Engineering to embed pricing, packaging, and usage signals into GTM processes. - Align with Finance on ARR definitions, forecast methodologies, and booking governance. - Work directly with Marketing on attribution, lead scoring, and funnel visibility.
- experience in Revenue Operations, Sales Ops, GTM Systems, or Strategy
- Experience in a high-growth SaaS or infrastructure/devtools company strongly preferred. - Hands-on expertise with GTM systems - Salesforce (admin + architecture
- experience strongly preferred) - Sales engagement tooling (e.g., Outreach, Apollo) - Marketing automation tools - Forecasting / BI tools (Tableau, Metabase, Hex, Looker, or similar) - SQL proficiency or strong analytics fluency is a plus. - Strong strategic and analytical instincts.