education
Posted 3 days agoServices Executive - Higher Education & Government
at Workday
United StatesRemote
Responsibilities
- Create and manage complex Deal Strategies.
- Present Workday Customer Services overview and conduct services discovery sessions.
- Create and validate Professional Services Proposals and high-level Project Plans.
- Author, manage, negotiate, and close Professional Services Agreements, Statements of Work and other contractual documentation.
- Actively build and manage mutually beneficial relationships with Workday tier one ecosystem Partners and proactively work with those Partners on strategic pursuits.
- Maintain accurate and timely customer, pipeline, and service forecast data.
Requirements
- We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most.
- experience with consulting sales and project delivery to help Higher Education and State & Local Government customers put together a plan for a successful project, including resources, timeline, and costs.
- Respond to complex RFP’s/RFI’s/RFQ’s issued by Higher Education institutions and the State & Local Government customer base. About You Basic
- experience (10 years or greater) overseeing complex services sales cycles from start to finish with a record of successful services revenue and profitability attainment required.
- Basic understanding of cloud architecture.
- Foundational knowledge of vendors, products, and services in the Higher Education and/or State & Local Government Clients.
- Proven ability to effectively manage service delivery, ensuring customer satisfaction through streamlined processes, efficient resource allocation, and a focus on meeting expectations. Demonstrated
- experience in professional services sales, with a focus on understanding client needs, effectively presenting value, and building strong relationships to drive customer satisfaction and achieve revenue goals.
- An innate sense of personal initiative, with the ability to proactively identify and pursue opportunities, overcome obstacles, and drive innovation and efficiency.
- Bachelor’s Degree or equivalent work experience.