marketing
Posted Mar 17Product Marketing - Observability
at LangSmith
San Francisco, United StatesOn-site
Requirements
- ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous.
- We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on.
- LangChain is a place where your contributions can shape how this technology shows up in the real world.
- Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement.
- ABOUT THE ROLE: We're looking for a senior PMM to own go-to-market for two of our core products: LangSmith Observability and Evaluation.
- AI infrastructure moves fast, and we ship to match.
- You'll partner with product and GTM to launch new capabilities and products in ways that resonate with technical buyers and stand out in a noisy market. - Own positioning, messaging, and the agent narrative for LangSmith Observability and Evaluation.
- Our buyers are senior engineering and AI/ML building agents in production.
- You'll create the talk tracks, battlecards, and objection handling the sales team needs. - Own competitive positioning across established and emerging AI-native observability tools.
- You've been the person accountable for the narrative, and you can point to results. - You've marketed developer tools, AI/ML infrastructure, or observability/monitoring platforms.
- You'll be carrying the narrative for LangSmith's most important products, and that curiosity comes through in the work. - You use AI tools in your own work and you're always looking for new ways to increase your effectiveness with them. - You know how to tell customer stories that clearly make the case for the products you own.
- NICE TO HAVE: - Familiarity with the LLM/agent developer ecosystem.
- You've used or marketed tracing platforms, eval frameworks, or similar AI infrastructure. -
- Experience with both product-led and sales-led GTM motions. -
- Experience partnering with sales on enterprise deals, including enablement, competitive support, and customer-facing storytelling. - Exposure to the open-source developer community and how community adoption can work as a GTM advantage.
- LangSmith Observability and Evaluation drive LangChain's revenue.
- LangChain is at the center of that, and you'll shape how the story gets told to the teams building them. - Real scope on a growing team.
Experience
- WHAT YOU’LL BRING: - You have 5-8+ years product marketing experience. - You've owned positioning and messaging for a technical product or platform end-to-end, not just contributed to it.
Benefits
- With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together.
- COMPENSATION - Location: San Francisco, CA (strong preference) - Annual salary: $210,000 – $235,000 + equity Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
- Actual compensation and offerings will vary based on role, level, and location.
- Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Additional details
- We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
- We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
- LangSmith Observability gives engineering teams full visibility into agent behavior (tracing, production monitoring, automated insights).
- LangSmith Evaluation gives them the confidence to ship (offline and online evals, human feedback, prompt optimization).
- You'll own messaging in a market that moves weekly, launch new capabilities for a technical audience, and build the enablement that helps our sales team win.
- You'll shape how customers think about LangSmith products and how we show up in the market, from the homepage to sales decks. - Build sales enablement that helps close enterprise deals.
- You'll stay close to the landscape and define differentiation that holds up to scrutiny. - Partner on pricing and packaging as products evolve, bringing market and customer observations into decisions. - Create content that helps buyers move forward.
- Customer stories, technical use cases, solution briefs: the materials that help technical champions make the case for LangSmith internally and help enterprise buyers understand our value. - Feed the product roadmap.
- You'll synthesize customer conversations, win/loss signals, and competitive trends into clear feedback that helps our product teams decide what to build.
- You know how technical buyers evaluate software, what moves them to adopt, and what drives expansion. - You're comfortable in a room with senior engineers and VP+ leaders.