management
Posted Jul 23, 2025Head of Global Enterprise Customer Success
New York, United StatesOn-site
Requirements
- About Us Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.
Additional details
- Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests.
- Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
- Canary was named a 2024 Deloitte Technology Fast 500ā¢ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work ā and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
- About the Role Canary Technologies is seeking an experienced Head of Global Enterprise Customer Success to own the success of our largest and most strategic global hotel brands.
- This leader will partner directly with C-suite executives at many of the world's largest hospitality companies, overseeing complex multi-product deployments while driving long-term adoption, retention, and expansion.
- As the executive sponsor for Canary's most important customer relationships, you will ensure our customers realize measurable business value while helping shape Canary's enterprise customer strategy.
- You will also lead and develop a high-performing team of Enterprise Customer Success Managers and Enterprise Implementation Managers responsible for delivering exceptional outcomes across our enterprise portfolio.