engineering
Posted Mar 24Forward Deployed Engineer
at Tavus
San Francisco, United StatesOn-site
Requirements
- We’re building AI Humans: a new interface that closes the gap between people and machines, free from the friction of today’s systems.
- AI Humans combine the emotional intelligence of humans with the reach and reliability of machines, making them capable, trusted agents available 24/7, in every language, on our terms.
- With Tavus, individuals, enterprises, and developers can all build AI Humans to connect, understand, and act with empathy at scale.
- experience with Tavus — backed by great docs, guides, tools, and product enhancements. CORE
- experience WHAT MAKES YOU A GREAT FIT - Extremely solid software engineering fundamentals. - Deep curiosity about problems at every level of the stack, from ML to infrastructure to networking. - The desire to work closely with end users to understand their problems. - A good “PM hat” to see patterns in customer requests and use those patterns to inform product direction. - A strong bias toward action and a founder mindset to keep going until a problem is truly solved.
Benefits
- This position has a flexible work schedule, unlimited PTO, competitive healthcare, and gear stipends, as well as plenty of fun.
Contact
- ABOUT US Tavus https://www.tavus.io/ is a research lab pioneering human computing.
Additional details
- Our real-time human simulation models let machines see, hear, respond, and even look real—enabling meaningful, face-to-face conversations.
- A fleet of medical assistants that can give every patient the attention they need.
- We’re a Series B company backed by world-class investors including Sequoia Capital, Y Combinator, and Scale Venture Partners.
- Be part of shaping a future where humans and machines truly understand each other.
- THE ROLE This isn’t a traditional engineering job.
- As a Forward Deployed Engineer, you’ll split your time between two worlds: - With customers (30–40%) — working hands-on to debug integrations, unblock adoption, and help them build amazing things with Tavus. - With our product (the rest of the time) — building SDKs, prototypes, and enhancements to our core platform that make Tavus more powerful, intuitive, and delightful to use.
- You’ll be the bridge between customers and engineering, turning real-world challenges into product improvements.
- RESPONSIBILITIES - Work directly with customers to debug, build POCs, and design solutions. - Build prototypes, SDKs, sample apps, and tools that improve developer experience. - Collect feedback, identify patterns, and translate them into product/engineering improvements. - Partner on early feature adoption: test pre-release features with customers, gather feedback, suggest iterations. - Help define how we develop a world class customer
- WHY THIS ROLE MATTERS Success means: - Customers integrate Tavus faster and more reliably because of your support. - Engineering ships changes directly informed by your field learnings. - Prototypes and tools you build demonstrate new use cases and accelerate adoption. - Product priorities are influenced by the patterns you uncover across customers. - The challenge is providing world class customer
- experience as Tavus grows, while still feeling the customer’s pain and turning it into fast product improvements