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Posted Apr 13

Senior Client Manager - Major Market

at Newfront

United StatesHybrid

Responsibilities

  • - Create client meeting deliverables and actively participate in the meetings.
  • - Lead and manage the annual client calendar including strategic planning, renewal and marketing processes for clients.
  • - Develop and deliver communication strategies for clients.
  • - Review and oversee outsourced tasks before distribution to the client.
  • - Conduct final review to ensure accuracy of compliance deliverables (5500s, SPD Wraps, annual notices, ACA, etc.).

Requirements

  • - Demonstrate proficiency in explaining technical analysis with regards to plan renewal, marketing, budgeting, contribution scenarios and demographic analysis.
  • - Coordinate the management of client technology solutions alongside the EB Systems team, and have basic knowledge of systems and Electronic Data Integration (EDI).
  • experience in a brokerage setting with Mid-Market and Large Group Clients California-based clients is a plus.
  • Ability to train, delegate, provide oversight and give feedback.
  • - Ability to multi-task, understand urgency and work with changing priorities and deadlines.

Experience

  • experience in the Mid-Market and Large Group space is required. - 5+ years of Employee Benefits

Benefits

  • - Deep understanding of insurance industry knowledge.
  • REQUIRED CERTIFICATES, LICENSES, REGISTRATION: - Resident Department of Insurance Life License is required.
  • The pay range for this position in California, Washington, Colorado and New York at the commencement of employment is expected to be between $99,600 and $124,500/yr; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.
  • The total compensation package for this position may also include other elements, including a bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other

Additional details

  • Newfront (a WTW company) embraces a flexible work environment and supports employees working remotely, hybrid, or in-office. Join Newfront’s Employee
  • Benefits team where your creativity and ideas will be valued every day.
  • We’re a technology-driven, fast-paced, and supportive group working with leading tech clients.
  • Our culture is inclusive, collaborative, and always open to innovative thinking.
  • If you are ambitious, adaptable, and enjoy tackling new challenges, you’ll find exciting growth opportunities here.
  • You’ll collaborate with talented Client Managers, work with energetic clients, and contribute to unique projects that make an impact.
  • We’re seeking a problem-solver who thrives in a dynamic environment, embraces technology, and enjoys working with a team that values accountability—and fun.
  • If you want to build your career with a forward-thinking company that celebrates your unique strengths, we’d love to hear from you! The Senior Client Manager - Major Market Team position is responsible for assisting Newfront employee
  • benefits Mid-Market and Large Group clients on a day-to-day basis by servicing them with the optimal combination of employee benefit programs, communication, and service administration to help them achieve their business goals.
  • Your exceptional communication and project management skills help you connect with clients by email, phone or Video conferencing - quickly establishing trust and rapport.

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