Phlebotomist Test Coordinator - Lake Charles, LA

United StatesRemote

Responsibilities

Perform venipunctures to obtain blood specimens with precision and care.
Maintain specimen integrity by following aseptic techniques, department protocols, and isolation procedures.
Oversee and coordinate patient care services to ensure efficient and high-quality healthcare delivery.
Manage administrative tasks, including accessing patient records, scheduling appointments, and aligning blood draw times with clinic requirements.
Collaborate with Field Sales and internal operations teams to provide patient support and ensure continuity of care.
Build rapport with patients, accounts, and Sales teams to resolve missing information and maintain turnaround time (TAT) expectations.
Maintain high-quality results by following department protocols, testing schedules, and recording outcomes in quality control logs.
Monitor and report process improvement needs to enhance efficiency and accuracy.

The ideal candidate thrives in an independent work environment, excels at multitasking, and demonstrates strong critical thinking skills to resolve issues promptly.
Experience: Minimum 5-7 years of phlebotomy experience; oncology experience required.
Education: BS/BA degree (preferred); High School Diploma (or equivalent) required.
Certification: Phlebotomy Certificate (as required by state regulations).
Verification of licensure, certifications, and clinical competencies
Completion of required compliance, safety, infection prevention, and facility onboarding training
Ability to work independently while collaborating effectively with internal teams and patients.
Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health.

Develop and maintain strong patient relationships to encourage ongoing testing and adherence to recommended care plans.
Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.
benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents.
Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other
benefits include pregnancy and baby bonding leave, 401k benefits, commuter

For more information, visit www.natera.com .
Link: https://www.natera.com/notice-of-data-collection-california-residents/
Please be advised that Natera will reach out to candidates with a @ natera.com email domain ONLY.

The Natera Test Coordinator plays a vital role in ensuring a seamless testing experience for patients.
This position is responsible for scheduling and determining the most effective method for blood collection, preparing specimens for laboratory testing, and managing all necessary paperwork to ensure compliance.
In this role, you will work closely with customers and the sales team to facilitate an efficient ordering process and timely reporting of results.
This is a clinic based position in (Lake Charles, LA)
requirements for the assigned clinic. PRIMARY RESPONSIBILITIES
Verify patient identity and test requisitions, ensuring accuracy by cross-referencing EMR records and resolving discrepancies.
Accurately track collected specimens by documenting initials, date, and collection time, while maintaining daily collection logs.
Act as the primary liaison for accounts and Sales, documenting all interactions, communications, and follow-ups.
Respond promptly to internal and external customer inquiries, ensuring timely issue resolution.
Proactively communicate delays and cancellations, facilitating timely sample redraws when necessary.