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Posted Apr 3Senior Customer Delivery Specialist – West Coast (United States)
On-site
Requirements
- NOTE 2: Candidates must hold United States citizenship.
Additional details
- Who We Are; What We Do; Where We’re Going Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices.
- We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries.
- Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security.
- With employees based around the world, Magnet Forensics has been expanding our global presence.
- As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play.
- You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity.
- If you think you would be the right person to join our team working towards this goal, we would love to hear from you! Role Overview:The Senior Customer Delivery Specialist is a senior customer-facing role within the Technical Delivery team.
- In this position, you will be responsible for leading complex customer onboarding engagements, driving strategic adoption initiatives with management, and service as a technical and customer success subject matter expert.
- As a Senior Customer Delivery Specialist, you will help guide and mentor the Technical Delivery team and help implement best practices to ensure successful customer adoption and product growth.