product
Posted 4 weeks agoTechnical Product Lead, Voice AI Research Team
at Regal.io
New York, United StatesOn-site
Requirements
- ABOUT US: Founded in 2020, Regal is the AI Agent Platform.
- Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action.
- ABOUT THE ROLE: As a Technical Product Lead on the Voice AI Agent team, you'll drive the
- experience that matters most: making Regal's voice AI agents indistinguishable from the best human agents and the highest-performing in the market.
- You'll partner closely with engineering to set the product vision for how Regal evaluates, benchmarks, and continuously improves agent quality—building the eval frameworks, defining the performance bar, and translating frontier AI research into production gains our customers can feel on every call.
- If you want to shape what "best-in-class" means for Voice AI—and have the technical depth and product instinct to back it up—this role is for you.
Benefits
- Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue.
- Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves: - Partnered with enterprise brands like Google, AAA, Ro, Coursera - Raised $82M (top tier investors including Emergence & Homebrew) - Completed 250MM+ calls - Driven $7B revenue for customers - Scaled to $## ARR - Built amazing NYC (Midtown) in office culture
Additional details
- Power better support, sales, and operations – with way less effort.
- Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful.
- We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital.
- This role sits at the heart of what makes Regal win.
- You'll work across infrastructure and applied to drive decisions that directly impact conversation quality and competitive differentiation.