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Posted Apr 14Financial Counseling Specialist
Jupiter, United StatesRemote
Responsibilities
- Responsible for the assessment and collection of patient liabilities.
Requirements
- experience ***This position is an onsite role, and candidates must be able to work on-site at Children's Minnesota -St. Paul Hospital in St. Paul, MN**
- Must make at least 3 attempts each day to visit a patient's room if the patient is otherwise preoccupied in previous attempts.
- experience Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences. Required
- Qualifications: High School Diploma/GED Required CRCR (Certified Revenue Cycle Representative) Required within 6 months of hire (Company Paid) Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate
- Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
Experience
- Experience We Love: 1+ years of customer service
Benefits
- The Opportunity: CAREER OPPORTUNITY OFFERING: Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive
- Benefits Career Advancement This position pays between $18.65 - $19.90 based on
- This includes face to face review of inpatient benefits, authorization and collecting inpatient, observation, and outpatient in a bed liability throughout Ensemble Health Partners.
- These collections include copays, deductibles, co-insurance and balances after financial assistance.
- This individual is tasked with assessing patient insurance and financial information to determine liability.
- Works various patient access, insurance eligibility, follow-up reports as assigned.
- Sends letters to patients' addresses post-discharge detailing an estimated liability as well as options to pay Works with patients to sign consent to treat, observation, Important Message from Medicare, and other registration-related forms if applicable.
- Assists eligibility specialists in the verification of insurance information, Medicaid and charity processing, and other tasks as needed.
- benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
- Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
- Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position.
- A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.
Contact
- If you require accommodation in the application process, please contact TA@ensemblehp.com .
Additional details
- Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups.
- They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
- Ensemble keeps communities healthy by keeping hospitals healthy.
- We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful.
- This is why our people are the most important part of who we are.
- By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
- Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
- Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
- The Inpatient Financial Counseling Specialist performs the task of benefit education and validation.
- This position handles the accurate verification and calculation of patient liabilities including previous balances, collection of patient payments, and may require nights, weekends, and holidays, as necessary.