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Posted Apr 23Specialist, Financial Counseling
West Reading, United StatesRemote
Requirements
- experience ***This position is an onsite role, and candidates must be able to work on-site at HSHS - St. Elizabeth's Hospital in O'Fallon, IL***
- Must make at least 3 attempts each day to visit a patient's room if the patient is otherwise preoccupied in previous attempts.
- experience Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences. Required
- Qualifications: High School Diploma/GED Required CRCR (Certified Revenue Cycle Representative) Required within 6 months of hire (Company Paid) Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate
- Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
Experience
- Experience We Love: 1+ years of customer service
Benefits
- The Opportunity: CAREER OPPORTUNITY OFFERING: Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive
- Benefits Career Advancement This position pays between $18.65 - $19.90/hr based on
- This includes face to face review of inpatient benefits, authorization and collecting inpatient, observation, and outpatient in a bed liability throughout Ensemble Health Partners.
- These collections include copays, deductibles, co-insurance and balances after financial assistance.
- This individual is tasked with assessing patient insurance and financial information to determine liability.
- Works various patient access, insurance eligibility, follow-up reports as assigned.
- Sends letters to patients' addresses post-discharge detailing an estimated liability as well as options to pay Works with patients to sign consent to treat, observation, Important Message from Medicare, and other registration-related forms if applicable.