operations
Posted 1 weeks agoSenior Manager, Product Operations
at Instawork
Chicago, United StatesOn-site
Responsibilities
- Build the Agent-First Interface: Design and deploy agentic workflows that proactively manage the "work" for our users - turning passive browsing into a hands-free, autonomous
- Solve Marketplace Complexity: Prototype and implement intelligent systems that handle complex reasoning tasks (like liquidity balancing, preference matching, or real-time negotiation) to make the market feel alive and responsive.
- Drive Data-Led Evolution: Use programmatic analysis to identify exactly where the current user journey is broken and deploy intelligent, self-healing layers to fix it in real-time.
Requirements
- Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI.
- A UX Builder, Not Just a Process Fixer: You realize that in an AI world, "Operations" is the Product.
- An AI Pragmatist: You know how to deploy the right model for the job.
- experience where the app works for them.
- From Strategy to Code: Act as the technical bridge, translating high-level business objectives into functional AI prototypes and automated pipelines that you build, test, and validate yourself.
- experience (or equivalent proficiency) with the ability to write code (Python/TypeScript) and use AI-native IDEs (Cursor, Replit) to build your own tools. Applied AI
- Experience: Demonstrated history of building agents or automated workflows that take action, not just generate text.
- You know the difference between a prompt and a pipeline, and you know how to build both.
- B.S. or M.S. in Computer Science or Engineering.
- A personal portfolio of AI projects that solve real-life problems. •
- We’re a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and
- We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description. About Instawork
- Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada.