Enterprise Account Executive, Chicago

United StatesHybrid

Responsibilities

Own and grow a defined set of enterprise accounts by driving upsell, cross-sell, and expansion opportunities.
Build and maintain trusted executive relationships through regular in-person engagement and consultative selling.
Develop and execute strategic account plans to identify growth areas, expansion pathways, and competitive positioning.
Drive adoption of PagerDuty’s Operations Cloud by articulating clear business value and ROI.
Execute complex, multi-product sales motions and partner with Solution Consultants for technical validation and proof-of-concept activities.
Maintain accurate forecasts and a disciplined pipeline in Salesforce using the MEDDICC framework.
Collaborate with Customer Success, Product Management, and Renewals teams to ensure customer satisfaction and long-term retention. BASIC
Track record of success with multi-product sales and solution-based selling models.

Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more.
We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization.
experience in B2B sales, account management, or expansion roles within SaaS or cloud software.
experience selling to and influencing C-level executives.
Proficiency with Salesforce (SFDC) for pipeline management and forecasting.
Bachelor’s degree or equivalent experience. PREFERRED
Experience managing high-value accounts
Strong understanding of enterprise software ecosystems, Operations Cloud, or DevOps environments.
The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises.
With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations.
Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses